Summary
The service quality at this establishment varies significantly among customers. While some praise the friendly and efficient staff, others have experienced rude and inefficient service. The coffee is generally well-received, although there are occasional complaints about incorrect orders. Management decisions, such as having employees take orders outside in cold weather, are criticized by some patrons. Overall, the experience can be inconsistent.
Pros
- friendly and efficient staff
- generally good coffee quality
- quick service at drive-thru
- variety of food options
Cons
- occasional rude service
- incorrect orders
- management issues with staffing
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
580 US-46, Totowa, New Jersey
Customers have mixed experiences with this location. Positive feedback highlights the cleanliness, quick service, and friendly staff, while negative comments focus on inconsistent mobile ordering and unsatisfactory drive-thru service. The business offers a range of services including dine-in, takeout, and delivery options.
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126 Newark Pompton Turnpike, Little Falls Township, New Jersey
Customers have expressed dissatisfaction with the service quality and staff behavior at this location. While some positive aspects like great coffee and a clean environment are noted, issues such as rude staff interactions, inconsistent availability of employees, and mismanagement during peak hours mar the experience. Despite having various dining options and amenities, customer experiences suggest significant room for improvement in service consistency.
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57 E Main St, Little Falls Township, New Jersey
The location receives mixed reviews, with some praising the friendly service and unique coffee options like Kit Kat Coolatta, while others criticize hygiene practices and freshness of items. Service quality varies significantly, with instances of inattentive staff and rushed interactions noted. Some customers are put off by extra charges for ice in beverages.
Dunkin'
100 Willowbrook Dr, Willowbrook Mall, Wayne, New Jersey
Reviews indicate mixed experiences at this location, with some customers praising the convenience of mobile ordering and fast service while others criticize slow service and order inaccuracies. The quality of coffee and food items is inconsistent compared to other locations. The business offers a range of services including curbside pickup, delivery, dine-in, and takeout, with accessible options for wheelchair users.
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In Lukoil/Walk-Up Window Available, 1500 State Highway Route 46, Little Falls Township, New Jersey
The business offers a range of convenient services including curbside pickup and delivery, with highlights on great coffee and diverse dining options from breakfast to dessert. However, customer service issues such as rude staff and quality control problems like serving rotten milk have been noted. Despite these challenges, the establishment is accessible for wheelchair users and provides various amenities.
Dunkin'
1007 McBride Ave Unit B108, Woodland Park, New Jersey
The establishment has a mixed reputation based on customer experiences and business offerings. Positive feedback highlights friendly service and a clean environment, while negative comments point to issues with order accuracy and perceived poor service. The location offers a variety of food options throughout the day and caters to families and tourists.
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378 Passaic Ave, Fairfield, New Jersey
Reviews indicate mixed experiences with service and food quality at this establishment. While some customers appreciate the cleanliness and friendly staff, others express dissatisfaction with cold food and poor customer service. The coffee is generally praised, but there have been instances of incorrect orders.
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185 Squirrelwood Rd In Lukoil, Woodland Park, New Jersey
The reviewed Dunkin' Donuts locations received mixed feedback from customers. Common complaints involved stale donuts and issues with staff behavior and customer service interactions. However, some customers appreciated the variety of food options available. The establishment offers a range of services including dine-in, takeout, delivery, and curbside pickup.