Summary
The business offers a variety of services and food options, including delivery, takeout, and vegetarian choices, with highlights like great coffee and tea. However, customer experiences vary significantly. While some customers appreciate the drive-thru service and polite staff, others have encountered issues such as incorrect drink preparation and poor staff attitude. The establishment is family-friendly, offers a casual atmosphere, and provides multiple payment options.
Pros
- great coffee
- polite drive-thru service
- vegetarian food options
- wheelchair accessible facilities
- multiple payment methods
Cons
- incorrect drink preparation
- poor staff attitude
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The business has mixed reviews, with customers appreciating the coffee and donuts but expressing dissatisfaction with service quality and hygiene issues. Some patrons noted passive-aggressive behavior from staff, inconsistent food preparation, and concerns over glove usage during order handling. Despite these complaints, the establishment offers a variety of services including dine-in, takeout, and drive-through options, as well as being family-friendly with good accessibility features.
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The reviews reflect a mixed experience at Dunkin', highlighting some strong points such as quality donuts and general service speed, but also pointing out significant issues with food temperature and preparation consistency. Customers have faced problems like cold bacon served in a congealed state and lukewarm coffee, affecting their overall satisfaction. Additionally, concerns about drink contamination during promotions suggest lapses in quality control.
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