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Summary
The Dunkin' Donuts location has mixed reviews, with some customers praising the quality of donuts and sandwiches while others criticize poor customer service and management issues. Some incidents involve miscommunication regarding orders and rude behavior from staff. Despite these issues, it offers a variety of services including dine-in and takeout, and is praised for its good coffee.
Pros
- Great coffee
- Diverse menu options
- Friendly service occasionally noted
Cons
- Unreliable order fulfillment
- Rude staff members
- Inconsistent closing times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Krispy Kreme
25 US-22, Springfield, New Jersey
The Krispy Kreme location offers a delightful experience with a variety of donuts and excellent coffee. Reviews highlight friendly service, cleanliness, and appealing seasonal offerings. The store provides multiple service options including delivery and dine-in, catering to families and individuals alike. While it has convenient parking, some reviews mention high prices.
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Dunkin'
30-37 US-22, Springfield, New Jersey
The Dunkin' Donuts drive-thru generally provides a smooth and efficient experience, with friendly staff delivering fresh and delicious orders even on busy days. However, there are complaints about inconsistent service, particularly regarding order accuracy and customer interaction. Some customers have reported rude responses when issues arise, and specific employees may lack adequate training or understanding of the menu options. Despite being open 24 hours, there have been discrepancies with actual operating hours as communicated by certain staff members.
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Dunkin'
534 Boulevard, Kenilworth, New Jersey
This Dunkin Donuts location is praised for its friendly and efficient service, with employees like Dylan receiving commendations for their helpfulness and professionalism. The food is noted to be served quickly and prepared well, with specific mentions of the quality of donuts and bagels. However, there are negative reviews concerning inappropriate behavior by children at the location. Overall, it offers a welcoming atmosphere with numerous service options.
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Dunkin'
705 Boulevard, Kenilworth, New Jersey
The business offers a clean and friendly environment with good coffee that some find to be of poor quality. While the service is generally appreciated, there are instances of staff uncooperativeness or stress due to being understaffed. The availability of parking is a concern for customers.
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Dunkin'
2639 Morris Ave, Union, New Jersey
The business offers a clean and spacious environment with fast service, highlighted by its great coffee and dessert offerings. While some customers have experienced issues like receiving stale muffins or incorrect orders, the majority appreciate the quick and friendly staff. The establishment supports various dining options including breakfast, lunch, and dinner, with amenities such as Wi-Fi and free parking.
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Dunkin'
719 Mountain Ave, Springfield, New Jersey
This Dunkin Donuts has a mix of positive and negative feedback from customers. While some praise the friendly staff and clean environment, others have had issues with service rudeness and order mistakes. Parking is convenient, but there are concerns about high prices. The establishment offers various services including dine-in and takeout.
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Dunkin'
1982 Morris Ave, Union, New Jersey
The establishment provides a clean and friendly environment with great coffee, though service inconsistencies can cause delays and errors. The parking lot is adequate for the area, but there are occasional issues with order accuracy and coupon handling.
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Dunkin'
320 Chestnut St, Union, New Jersey
The business has mixed reviews with notable pros such as professional service and consistent coffee quality. However, customers frequently complain about incorrect orders and poor customer interactions. While the establishment offers a variety of services including takeout, dine-in, and delivery, these issues detract from the overall experience.