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Dunkin'
80 Cherry Tree Shopping Center, Washington, Illinois
Phone: +1 309-886-3284
Website: locations.dunkindonuts.com
Summary
The business offers a variety of services including coffee and breakfast options, with a generally casual atmosphere suitable for groups and families. However, there are consistent complaints about the cleanliness of the dining area, rudeness from staff, and issues with order accuracy. Despite some positive experiences related to customer service, these negative aspects frequently overshadow them.
Pros
- great coffee
- friendly occasional service
- professional response to complaints
Cons
- filthy dining area
- rude staff behavior
- order inaccuracies
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The coffee shop offers a mix of positive and negative experiences. Customers appreciate the consistently good coffee quality and friendly service from some staff members. However, there are significant complaints about incorrect orders, long wait times, and inadequate restroom maintenance. The ambiance is generally casual and family-friendly with several service options available.
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The reviews highlight mixed experiences with the service quality and atmosphere at this Dunkin' location. Some customers appreciate the friendly staff and accurate orders, while others criticize the lack of hospitality and slow service. The food and drinks are generally well-received, but issues like high prices and inconsistent operations have been noted.
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HyVee Fast and Fresh Express
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The business offers a convenient shopping experience with quick visit options and friendly service. The staff is accommodating, particularly for custom orders, although there are occasional issues with food service timeliness and equipment reliability. Some reviews highlight efficient cashier assistance while pointing out problems with certain employees' attitudes.
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