Dunkin' logo

Dunkin'

(3.9)

93 Meriden Rd, Waterbury, Connecticut

Dunkin' storefront

Summary

The business generally offers decent service and a variety of dining options with an emphasis on breakfast items. While many customers appreciate the food quality and friendly staff, there are recurring issues such as burnt food and inconsistent customer service. The establishment provides various services including drive-through, dine-in, and takeout, along with accessibility features.

Pros

  • Friendly service
  • Great coffee
  • Variety of dining options
  • Accessible location
  • Good breakfast items

Cons

  • Burnt food issues
  • Inconsistent customer care
  • Potential seating hazards

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4:30AM-8PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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Customers have mixed opinions about the service and food quality at this establishment. While some appreciate their coffee, there are consistent complaints regarding cold and poorly prepared meals. Additionally, issues with customer service in the drive-through and bathroom access policies were noted.

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The location offers a variety of service options including curbside pickup and dine-in with kiosks for easy ordering, making it convenient for customers. While some patrons appreciate the quality and atmosphere, there are concerns about misleading operating hours and inconsistent drink preparation. The environment is generally clean, but table cleanliness was noted as an issue in one instance.

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4.1

2586 E Main St, Waterbury, Connecticut

The reviews reflect a mixed experience with the establishment. While many customers appreciate the friendly service and clean environment, there are concerns about employee treatment and inconsistent order accuracy. The business offers a range of services including dine-in and drive-through options. Price increases and staff behavior issues have impacted customer loyalty for some.

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4.0

Gulf Express, 21 Union St, Waterbury, Connecticut

The business offers good coffee and friendly service from some employees like Nina but has issues with management oversight during busy times. There are frequent errors in food preparation and order accuracy, impacting customer satisfaction. Despite the fast and convenient pickup options, high prices and occasional parking limitations have been noted as drawbacks.

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3.9

Home Depot, 575 Bank St, Waterbury, Connecticut

The establishment has mixed reviews with some customers praising the friendly service and good coffee quality while others criticize poor execution of orders and lackluster customer interactions. Despite being clean and having vegetarian options, there are complaints about long wait times and inconsistent food quality.

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3.8

Mobil Oil, 1003 Wolcott St, Waterbury, Connecticut

The business offers a range of services and food options but has received mixed reviews regarding service quality and product consistency. Some customers have had negative experiences with incorrect orders and poor employee behavior, whereas others praise the friendliness and efficiency of staff. Despite these issues, there are consistent highlights like great coffee and vegetarian choices.

Dunkin' logo

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4.1

201 Thomaston Ave, Waterbury, Connecticut

The establishment offers consistently good service and coffee, with positive remarks about the staff's friendliness and efficiency, especially during busy times. However, there are complaints about burnt food items and high prices. The business provides a variety of dining options and accessibility features.

Dunkin' logo

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4.3

1249 W Main St, Waterbury, Connecticut

The reviews highlight a mixed experience at this location with some praising the coffee and staff friendliness, while others criticize service issues such as incorrect orders and long wait times. There are complaints about inexperienced attendants and poor service in certain instances. Despite these negatives, the establishment offers good coffee and is appreciated by regulars for its convenience.