Dunkin' storefront

Summary

The establishment offers a mixed experience with friendly and upbeat staff during some visits but inconsistent service quality on others. Coffee quality has been criticized for being bitter, and there are occasional errors in order fulfillment. Despite these issues, the environment remains clean and welcoming. The business provides a variety of services like delivery, curbside pickup, and drive-through, catering to a broad range of customer needs.

Pros

  • friendly staff
  • clean environment
  • variety of services
  • atmosphere is welcoming
  • great coffee

Cons

  • bitter coffee
  • order errors
  • early closure issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-7PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

3317 Chambers Rd, Horseheads, New York

The establishment faces significant issues with service speed and staff management, leading to customer dissatisfaction despite its good offerings like coffee and breakfast options. Staff shortages and inefficient order handling contribute to long wait times in both drive-throughs and dine-in areas. While the environment is wheelchair accessible and offers various dining services, poor local management impacts overall experience.

Dunkin' logo

Dunkin'

3.9

In Walmart, 1400 County Rd 64, Horseheads, New York

The Dunkin' location inside Wal-Mart offers decent coffee and donuts with fast service, though the quality can be inconsistent. The compact space provides some seating options, making it convenient for quick visits while shopping. However, customer service has been reported as rude in several instances, and there have been issues with operational hours not matching posted signs.

Dunkin' logo

Dunkin'

4.0

1020 Center St Suite 28, Horseheads, New York

The Dunkin' location receives mixed feedback from customers. While the coffee quality is frequently criticized for being inconsistent and poorly prepared, some praise its taste. Service speed has declined according to several reviewers, who also mention unfriendly staff behavior. Despite these issues, convenience features such as delivery and drive-through are appreciated.

Byrne Dairy and Deli logo

Byrne Dairy and Deli

4.3

2529 Corning Rd, Elmira, New York

The business offers a variety of services including snacks, beverages, and grocery items with good deli options. The staff is generally friendly but can be overwhelmed during busy times, leading to inconsistent service quality. Some customers have had positive experiences with early morning orders, while others found weekend service lacking. Coupons for free items are frequently offered and honored.

Dunkin' logo

Dunkin'

4.0

2501 Corning Rd, Elmira Heights, New York

Dunkin' Donuts offers a mixed experience with some customers enjoying the fast service and quality of food like hash browns and coffee, while others criticize long wait times due to staffing issues. The environment is noted for being friendly by some but rude in specific instances. The establishment has accessible services including delivery and drive-through options.

Byrne Dairy and Deli logo

Byrne Dairy and Deli

4.0

208 E Main St, Trumansburg, New York

Overall, the reviews highlight excellent food quality and exceptional customer service at Byrne Dairy. The deli sandwiches are noted for being large and fresh, while coffee and donuts consistently receive praise for their freshness. Additionally, the staff's friendliness and willingness to go above and beyond in assisting customers significantly contribute to positive experiences. However, some dissatisfaction arises from occasional poor individual staff behavior and high prices.

Dunkin' logo

Dunkin'

4.4

2001 College Ave, Elmira, New York

Dunkin' Donuts offers a welcoming atmosphere with excellent coffee and donut selections that satisfy regular patrons. The staff is noted for their friendliness and efficiency, contributing to a positive dining experience. While the coffee quality receives high praise, there are occasional concerns about food safety, such as foreign objects in food items.

Dunkin' logo

Dunkin'

3.8

408 Elmira Rd #200, Ithaca, New York

The reviews for this business present a mixed experience. Customers generally appreciate the fast and friendly service along with the great coffee offerings. However, there are complaints about inconsistent employee attitudes and issues such as poor handling of specific orders. The environment is described as clean but has been noted to have cleanliness issues like flies. While the store offers various services including dine-in and drive-thru options, some reviews suggest improvement in customer service.