Dunkin' logo

Dunkin'

(3.0)

3925 Fountain Square Pl, Waukegan, Illinois

Dunkin' storefront

Summary

The reviews highlight a mixed experience at this establishment, focusing on inconsistent food quality and service issues. Customers frequently note problems with order accuracy and slow service, particularly at the drive-thru. Positive feedback is often centered around the location's convenience and coffee offerings. However, concerns about staff training and management are prevalent.

Pros

  • Convenient location
  • Great coffee
  • Quick bite options

Cons

  • Inaccurate orders
  • Slow service
  • Inconsistent food quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday4AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.8

2900 Belvidere Rd, Waukegan, Illinois

The establishment is praised for its fast and friendly service, clean environment, and great coffee quality. While the experience is generally positive, some customers have noted limited selection in certain areas and variability in freshness of items like donuts. The business offers a wide range of services including takeout and dine-in options.

Dunkin' logo

Dunkin'

3.8

21 S Green Bay Rd, Waukegan, Illinois

The business offers a clean and friendly environment with efficient service that ensures correct orders are delivered promptly. Customers appreciate the great coffee, donuts, and overall positive staff interactions. However, some negative experiences include occasional long lines and quality issues like overly sweet drinks or unprofessional service responses.

Thorntons logo

Thorntons

4.2

3233 Grand Ave, Waukegan, Illinois

The reviews provide a mixed assessment of the business. Positive feedback highlights great slushies, donuts, and customer service, while negative comments focus on poor management response, staff training issues, and operational problems like unavailable gas pumps.

Dunkin' logo

Dunkin'

3.9

2829 22nd St, North Chicago, Illinois

The establishment offers a mix of positive and negative experiences, with particular praise for fast drive-thru service and friendly staff during dine-in. However, significant issues exist with in-store service, including being ignored by employees and receiving incorrect orders at the counter. Despite these challenges, cleanliness and coffee quality are noted as strong points.

Gurnee Donuts logo

Gurnee Donuts

4.8

4949 Grand Ave #9A, Gurnee, Illinois

The donut shop is praised for its exceptional quality and variety of donuts, particularly the apple fritters and UBE purple oreo. The service is known to be accommodating with special requests, enhancing customer satisfaction. However, customers have reported issues with their credit card transactions being duplicated unexpectedly. Despite this, the shop offers a pleasant dining experience with fast service and friendly staff in a clean environment.

Dunkin' logo

Dunkin'

4.1

3092 N Skokie Hwy, Lake Bluff, Illinois

Reviews about the establishment are mixed with some customers praising the friendly service and food quality during morning shifts, while others criticize long wait times, poor order fulfillment, and subpar coffee. The business offers a variety of dining options including breakfast and has several amenities like free parking and wheelchair accessibility. However, there are concerns regarding staff responsiveness and food preparation consistency.

Dunkin' logo

Dunkin'

3.6

1609 Grand Ave, Waukegan, Illinois

The business offers a welcoming environment with good coffee and desserts but has received mixed feedback on customer service. Some patrons praised the quick and friendly service, especially during drive-through visits, while others encountered rude staff members and poor communication regarding menu details. The establishment provides various dining options and amenities that enhance convenience for customers.

Dunkin' logo

Dunkin'

4.1

5414 Grand Ave, Gurnee, Illinois

The establishment offers a variety of coffee and donuts with generally friendly service, though customer experiences vary significantly. While some patrons appreciate the quick service and product quality, others have faced issues like incorrect orders and rude staff behavior. The location's parking situation is noted as suboptimal.