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Summary
The establishment receives mixed feedback, with positive remarks about its donuts and service speed being offset by negative experiences related to employee behavior in the drive-thru. Customers appreciate certain food items but are dissatisfied with coffee quality and customer service issues.
Pros
- decent donuts
- fast service
- clean atmosphere
Cons
- rude employees
- poor coffee consistency
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Hy-Vee Bakery
7101 University Ave, Windsor Heights, Iowa
The bakery offers a variety of desserts including custom cakes, though there have been issues with fulfilling pre-orders and quality control. Customers appreciate specific items like cheesecake and strawberry dream bars but have raised concerns about reliability for special orders. The service options are diverse, offering both in-store and remote purchasing methods.
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Hy-Vee Fast & Fresh
7220 Hickman Rd, Des Moines, Iowa
The business offers a wide variety of food and beverages with excellent service noted by customers. There is an emphasis on cleanliness and organization, which enhances the overall customer experience. However, issues with pricing discrepancies at checkout have caused frustration for some patrons. The establishment provides multiple service options including curbside pickup and delivery, making it convenient for various customer needs.
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Hy-Vee Bakery
1990 Grand Ave, West Des Moines, Iowa
The bakery offers excellent service and high-quality baked goods, but there are areas needing improvement. While the staff is generally friendly and efficient, a notable lapse in customer service was observed regarding product availability. The store provides convenient services such as dine-in and takeout options, catering to various customer needs.
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Hy-Vee Bakery
1700 Valley W Dr, West Des Moines, Iowa
The establishment provides a variety of service options and is known for its accessible environment. Customers appreciate the convenience of multiple pickup methods and in-store shopping experiences. The presence of credit card payments adds to the ease of transactions. However, some drawbacks include potential limitations on parking availability and concerns about pricing.
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Dunkin'
3809 Merle Hay Rd, Des Moines, Iowa
Overall, the business provides fast and friendly service with a positive atmosphere, highlighted by excellent coffee offerings. While some customers have had issues with specific employees being disrespectful, management generally handles complaints well. The establishment offers multiple dining options and services.
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Donut Hut
4941 Douglas Ave, Des Moines, Iowa
The donut shop receives high praise for its delicious and consistently great-tasting donuts, particularly the maple cream and cherry glaze varieties. Patrons appreciate the friendly service and personal interactions with the owner, which add to a warm atmosphere. The establishment offers various service options including dine-in, takeout, and delivery, catering to different customer needs.
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Dunkin'
4206 Merle Hay Rd #100, Urbandale, Iowa
The establishment offers a variety of doughnuts and coffee with generally positive feedback on taste and flavors, but has issues with service speed and quality consistency in beverages. Reviews indicate that employees are not always attentive to special requests or dietary preferences. Parking facilities appear limited and problematic.
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Mahalo's Coffee & Mini Donuts
4800 Mills Civic Pkwy #105, West Des Moines, Iowa
The donut shop offers a delightful experience with freshly made and unique donuts that are popular among both locals and tourists. The atmosphere is cozy and casual, making it ideal for solo dining or working on a laptop. While the service is generally friendly, there can be inconsistencies during busy times or near closing hours.