Summary
The business is praised for its friendly and efficient customer service, especially highlighted by Kathy's outstanding performance. However, there are concerns about order accuracy and food quality, which have led to dissatisfaction among some customers. Additionally, there was an incident of credit card fraud reported, raising security concerns. Despite these issues, the establishment offers a welcoming atmosphere with diverse options for dining and beverages.
Pros
- excellent customer service
- great coffee selection
- casual and inviting ambiance
- variety in offerings
- fast delivery and takeout
Cons
- order accuracy issues
- food quality concerns
- security risks with payment
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The reviews indicate a mixed experience at this location, with notable concerns regarding staff behavior and service accuracy, while the coffee quality has been criticized for inconsistency. Despite offering a variety of services such as curbside pickup and dine-in options, the overwhelming workload on employees is highlighted as a significant issue affecting customer satisfaction. Additionally, there are repeated complaints about inaccurate billing and unsanitary practices.
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The establishment offers a diverse menu including excellent coffee and vegetarian options, making it popular for breakfast and solo dining. However, customer service issues are prevalent, with reports of rudeness from staff and slow service despite adequate staffing. The environment is generally clean and family-friendly, but inconsistent drink preparation has been noted.
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The business offers a variety of services including dine-in and takeout options with a focus on breakfast and coffee. While some customers appreciate the friendly staff and cleanliness, others report poor service experiences and food quality issues. Accessibility is well-supported, yet there are complaints about rude interactions and product freshness.
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4065 N Haverhill Rd B7, West Palm Beach, Florida
The Dunkin' Donuts location is praised for its fast service and friendly staff, with customers appreciating the efficiency of the drive-through and positive interactions. However, there are concerns about inconsistent restroom accessibility and potential issues with customer treatment. The business offers a range of services including coffee, breakfast items, and both dine-in and takeout options.
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The Dunkin' Donuts location offers great coffee and friendly service but has issues with order accuracy and pricing transparency. Some customers had exceptional experiences, particularly praising the drive-through service, while others faced rude staff and incorrect orders. High prices were noted as a concern. Overall, there are both commendable aspects and areas for improvement.