Dunkin' logo

Dunkin'

(4.0)

198 Essex Rd, Westbrook, Connecticut

Dunkin' storefront

Summary

The Dunkin' Donuts location receives mixed reviews with some customers praising the friendly staff and coffee quality while others criticize inconsistencies in service and product offerings. There are complaints about improper drink preparation and filling issues. However, some customers appreciate the honest communication regarding unavailable items and compensatory offers.

Pros

  • Friendly staff
  • Fresh coffee
  • Honest service
  • Breakfast options

Cons

  • Inconsistent filling
  • Product unavailability

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday5AM-8PM

Location

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4.2

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The establishment is noted for its friendly staff and excellent coffee, though service inconsistencies and managerial issues have been reported. While the environment is family-friendly with various dining options available, there are recurring complaints about order inaccuracies and poor customer service interactions.

Beach Donut Shop logo

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Beach Donuts is a charming local spot renowned for its fresh and delicious donuts, including popular options like honeybun and glazed varieties. The establishment offers a variety of breakfast items, desserts, and great coffee, with an emphasis on family-friendly service and friendly staff. While it stands out from corporate chains due to its homemade quality and engaging atmosphere, some drawbacks include limited parking options. Despite these minor issues, the shop maintains a welcoming environment for diverse groups, including families and LGBTQ+ patrons.

Dunkin' logo

Dunkin'

4.0

923 Boston Post Rd, Old Saybrook, Connecticut

Customers appreciate the fast and friendly service at this Dunkin' location, with consistently fresh coffee and a cozy atmosphere for breakfast on weekdays. However, weekend service is slower with longer drive-thru waits and occasional rudeness from staff. The dining area was unexpectedly closed early, causing dissatisfaction among patrons.

Dunkin' logo

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3.7

215 E Main St, Clinton, Connecticut

The reviews indicate mixed experiences at this Dunkin' Donuts location. While some customers appreciate the friendly and attentive service from familiar staff, others have encountered issues with incorrect orders and poor customer interaction. The quality of coffee and breakfast items like muffins is praised by some, though a few complaints about order accuracy persist. Despite these inconsistencies, many value the store's effort in providing personalized attention.

Dunkin' logo

Dunkin'

4.2

7 Glenwood Rd, Clinton, Connecticut

Glenwood Plaza Dunkin' offers fast and friendly service with a clean environment, known for its great coffee and convenient location near popular outlets and services. The eat-in option is favored by customers who appreciate the ample parking and cleanliness of the area. Some reviews highlight efficient online ordering and counter service, while others mention minor issues like decaffeinated coffee mix-ups.

Dunkin' logo

Dunkin'

4.0

23 Main St, Centerbrook, Connecticut

The establishment receives mixed reviews focusing on customer service and accessibility. While some customers appreciate the friendly staff and quality coffee, others criticize the manager's behavior. The location offers various services such as outdoor seating, quick takeaway options, and great coffee, but suffers from parking issues.

Dunkin' logo

Dunkin'

4.0

1315 Boston Post Rd, Madison, Connecticut

The reviewed Dunkin' Donuts location offers good coffee and fast service but has significant issues with staff behavior and food quality. Customers appreciated the friendly service on some occasions, yet reported rude interactions from certain employees. Additionally, there were concerns about the quality of some menu items, such as incorrectly delivered orders and subpar breakfast sandwiches.

Dunkin' logo

Dunkin'

3.8

83 Halls Rd Suite 101, Old Lyme, Connecticut

Reviews for this Dunkin' location highlight a mix of positive and negative experiences. While customers appreciate the friendly service and convenient offerings like coffee and breakfast items, they express significant concerns about cleanliness and food quality. The ambiance is noted as dark inside, with occasional maintenance issues such as downed menu boards. Despite these drawbacks, the establishment remains accessible for wheelchair users.