Dunkin'
1255 Main St, Weymouth, Massachusetts
Phone: +1 781-803-3105
Website: locations.dunkindonuts.com
Summary
The reviewed Dunkin' Donuts location has mixed feedback, with customers praising the quality of coffee and friendly service but criticizing order mishaps, staff communication issues, and inconsistent availability of ingredients. While some had positive experiences with mobile ordering corrected in-store, others faced confusion at the drive-thru or were disappointed by incorrect orders without easy resolution. The store offers multiple services and amenities, but operational inconsistencies can impact customer satisfaction.
Pros
- great coffee
- friendly service
- clean environment
- variety of options
- quick service
Cons
- order mishaps
- staff communication issues
- limited ingredient availability
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Hours
Location
Other Donut Shops Nearby
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755 Main St, South Weymouth, Massachusetts
The establishment offers a mixed experience with notable positives such as friendly service and great coffee. However, issues like inconsistent food quality and unprofessional staff behavior are recurring themes across reviews. Management appears to be working on maintaining standards despite these challenges.
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The establishment offers a mixed experience with positive remarks about the coffee and friendly staff but has issues with service consistency. Some employees are attentive, while others may neglect customer needs. The environment is generally appreciated for its cleanliness and efficient order readiness.
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The Dunkin' Donuts location reviewed exhibits issues with food quality and service consistency, leading to negative customer experiences. While the staff is generally friendly, there are concerns about carelessness resulting in undercooked or improperly prepared items. Additionally, there have been instances of suspected theft by employees, causing distrust among patrons. Safety risks were highlighted when a child's hot chocolate was served without appropriate warnings. However, the establishment offers several conveniences such as curbside pickup and delivery.
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The establishment offers a casual atmosphere with various service options like dine-in and drive-through, making it suitable for solo dining and working on laptops. While praised for its good coffee, customers have reported consistent issues with order accuracy and staff attitude. The complaints focus on employees prioritizing online orders over in-person guests, leading to dissatisfaction.
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The business offers a welcoming environment with excellent coffee and food, particularly praised for its breakfast items and quick bites. However, service inconsistency is noted, with some staff being friendly while others are not attentive. Additionally, there are operational issues in the drive-through service.
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This Dunkin' location is praised for its excellent customer service and quick order processing, with multiple ordering options available including drive-through and kiosks. The environment is noted to be clean with spacious seating arrangements, though some reviews mention variability in cleanliness. Prices are generally considered high, yet the quality of donuts and other offerings are appreciated. Parking availability is good, enhancing accessibility.