Dunkin' storefront

Summary

The establishment offers a range of services including coffee and comfort food but has received several negative customer service reviews. Patrons have complained about poor service inside the store, subpar lattes, and questionable practices at the register. Despite these issues, the business provides convenient service options like curbside pickup and delivery.

Pros

  • offers coffee
  • breakfast available
  • wheelchair accessible
  • convenient locations
  • family-friendly

Cons

  • poor customer service
  • inconsistent drink quality
  • unreliable cashier practices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday6AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.7

321 Main St, Wilmington, Massachusetts

The business offers excellent coffee and a friendly service, but faces criticism for management issues and extra charges on orders. Customers appreciate the fast service and cleanliness, though some highlight rude staff behavior and pricing concerns. The establishment is praised for its accessible facilities and customer-friendly environment.

Heav'nly Donuts logo

Heav'nly Donuts

4.3

579 Main St, Wilmington, Massachusetts

Heavenly Donuts in Wilmington receives mixed reviews from customers who appreciate the friendly service and fresh food but express dissatisfaction with limited donut flavors at later hours. While some patrons enjoy the balance of flavors, others have encountered issues with incorrect coffee orders. Concerns over change accuracy at the register were also noted.

Dunkin' logo

Dunkin'

3.7

357 Middlesex Ave, Wilmington, Massachusetts

The establishment receives mixed reviews regarding service quality and staff demeanor. While some customers appreciate the friendly young staff and decent coffee, others criticize rude behavior and poor customer service. The inconsistency in order accuracy is also a point of contention.

Dunkin' logo

Dunkin'

4.3

Inside Shell, 586 Main St, Wilmington, Massachusetts

The business generally receives praise for its friendly service and great coffee, which are consistent highlights among customers. However, some have experienced issues with order accuracy and staff attitudes during service mishaps. Overall, the establishment is noted for being family-friendly, providing a variety of dining options including breakfast, lunch, and dinner.

Donna's Donuts logo

Donna's Donuts

4.7

2106 Main St, Tewksbury, Massachusetts

The establishment is celebrated for its diverse and delicious donuts, with special mentions of apple fritters and raspberry delights. Patrons appreciate the friendly staff and clean environment. There are concerns about high prices relative to portion sizes, although they are mitigated by generous servings. The drive-thru service adds convenience.

Dunkin' logo

Dunkin'

3.9

Lucci's Plaza, 211 Lowell St, Wilmington, Massachusetts

Dunkin' Donuts offers a consistently positive experience with friendly staff and quick service across various locations. Customers appreciate the inviting atmosphere and efficient drive-through options. However, some reports indicate occasional rudeness from staff members. Despite these issues, many customers are satisfied with the overall service quality.

Dunkin' logo

Dunkin'

3.9

66 Concord St, Wilmington, Massachusetts

The business offers a variety of services and is popular for breakfast and solo dining with accessible amenities. While it receives praise for its comfort food and coffee, some customers report inconsistent quality in their orders and poor employee engagement. Limited parking can also be an issue.

Dunkin' logo

Dunkin'

3.8

1973 Main St, Tewksbury, Massachusetts

The business offers a mix of positive and negative experiences. Customers appreciate the friendly service, clean environment, and tasty offerings like cookies and coffee. However, there are issues with rude staff at times and dissatisfaction with food availability towards closing hours.