Dunkin' storefront

Summary

The business offers a mix of excellent food and coffee but struggles with inconsistent customer service. While some staff members are commendable for their effort and politeness, others have been reported as neglectful or rude. This inconsistency affects the overall experience. The establishment provides various options like outdoor seating and drive-through services, contributing to its appeal.

Pros

  • excellent coffee
  • good breakfast items
  • fast service
  • variety of seating options
  • accepts multiple payment methods

Cons

  • inconsistent customer service
  • long wait times
  • rude staff interactions

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

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Wilson Doughnut Shop

4.5

525 Tarboro St SW, Wilson, North Carolina

The Donut Shop has received mixed reviews. While some customers praise the delicious desserts and cozy atmosphere, others are dissatisfied with service delays and inconsistent food offerings. There have been complaints about incorrect orders and high prices for smaller portions compared to competitors.

Dunkin' logo

Dunkin'

3.5

3646 Sunset Ave #130, Rocky Mount, North Carolina

The reviews highlight mixed experiences at the establishment, with notable praise for friendly and accommodating service but criticism over product mishandling and slow service during peak hours. Customers appreciate the variety of offerings such as coffee and breakfast options, yet some express dissatisfaction with order accuracy and staffing issues affecting food availability.

Anne's Donuts and Bakery logo

Anne's Donuts and Bakery

4.1

2714 Sunset Ave, Rocky Mount, North Carolina

The bakery is praised for its delicious doughnuts and friendly service, with mentions of both fresh offerings and custom cake options. The environment appears clean and welcoming, although some customers noted an aftertaste in certain fillings. Despite the high prices being a downside, many are willing to return due to overall positive experiences.

Dunkin' logo

Dunkin'

4.2

2120 Stone Rose Dr, Rocky Mount, North Carolina

The Dunkin' location offers a satisfying experience with fresh donuts and friendly service. Customers appreciate the clean environment and quick coffee preparation via mobile order. However, there are complaints about inconsistent customer service quality and perceived insufficient product quantity for price.

Dunkin' logo

Dunkin'

3.1

102 W Nashville Dr, Nashville, North Carolina

The service at this location has been described as disorganized and slow, leading to customer dissatisfaction. Multiple reviews mentioned issues with order accuracy and poor employee communication, contributing to a frustrating experience. Despite these drawbacks, the menu offers quality items like great coffee. The establishment is known for its fast and friendly service but needs improvement in execution.

Krispy Kreme logo

Krispy Kreme

4.5

969 N Wesleyan Blvd, Rocky Mount, North Carolina

Reviews of Krispy Kreme present a mixed experience with notable variation in customer service and product availability. While some patrons commend the friendly staff and delicious donuts, others have encountered rude behavior and issues with order fulfillment. The environment is generally clean and pleasant, offering both dine-in and drive-through services. However, challenges such as limited doughnut variety at times and high prices are reported.

Dunkin' logo

Dunkin'

4.1

1000 Truckstop Rd, Kenly, North Carolina

This establishment offers a convenient stop for coffee and donuts with fast service, although there are some minor issues to consider. Customers appreciate the clean environment and great coffee selection but may encounter limited parking options and high prices. The unique setup where customers prepare their own coffee is noted, diverging from typical Dunkin' experiences.

Dunkin' logo

Dunkin'

3.7

1402 Western Blvd, Tarboro, North Carolina

The business provides a friendly and efficient service with clean surroundings and good coffee. The staff is praised for their customer interaction and quick service. However, there are issues with operational oversights such as lack of spoons and mishandling hot beverages in plastic cups. Despite these issues, the establishment appears to be popular for its breakfast options and coffee.