Summary
The business consistently receives negative feedback due to frequent order mistakes and poor food quality, with mentions of burnt sandwiches and unclean premises. The management is criticized for inadequate oversight, leading to staff being unable to meet customer expectations effectively. Despite these issues, the establishment offers a range of dining services including delivery, curbside pickup, and drive-through.
Pros
- variety of breakfast options
- offers comfort food
- family-friendly environment
- available vegetarian choices
- coffee available
Cons
- regular order mistakes
- burnt sandwiches
- unclean premises
- poor management
- lack of in-store refund process
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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700 Poquonock Ave, Windsor, Connecticut
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503 Windsor Ave, Windsor, Connecticut
Customers appreciate the consistent quality of food and drinks, along with friendly staff. However, there are concerns about service speed and employee demeanor. The location offers a variety of services including drive-thru and dine-in options. While some find it expensive, others enjoy the coffee and breakfast offerings.
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1010 Kennedy Rd, Windsor, Connecticut
The business offers a variety of services with strong coffee and breakfast offerings, but faces challenges with customer service consistency and order accuracy. The location is accessible and provides multiple dining options, yet the quality control in cleanliness and communication can be improved.
Dunkin'
903-905 Blue Hills Ave, Bloomfield, Connecticut
The location receives mixed feedback primarily regarding service efficiency and quality. Customers appreciate the quality of food like coffee but express significant dissatisfaction with customer service, citing long wait times and unhelpful staff. Pricing also appears to be a concern among customers.
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216 S Main St, East Windsor, Connecticut
The Dunkin' location is praised for its friendly and fast service, with consistently good coffee and sandwiches. The ambiance is clean and bright, contributing to a positive dining experience. However, some customers have experienced issues with order accuracy at the drive-thru. Overall, it's well-regarded by regular patrons.
Dunkin'
465 Cottage Grove Rd, Bloomfield, Connecticut
The Dunkin' Donuts location has mixed reviews with some customers reporting poor customer service and quality issues while others appreciate the quick service and fresh offerings. The establishment is noted for its convenient location but struggles with long lines at peak times. It offers various service options like drive-through, curbside pickup, and delivery, appealing to a wide range of customers including those looking for breakfast or late-night snacks.
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263 Pleasant Valley Rd, South Windsor, Connecticut
The establishment is known for its coffee and quick service but receives mixed feedback on staff attentiveness and drive-through efficiency. While some customers appreciate the standard offerings and friendly environment, others report inconsistent order accuracy and unsatisfactory customer interactions.