Dunkin' logo

Dunkin'

(4.1)

305 Mishawum Rd, Woburn, Massachusetts

Dunkin' storefront

Summary

The reviews reflect mixed experiences at Dunkin' Donuts. While some customers appreciate the quality of food and coffee, efficient service, and cleanliness, others criticize poor management, slow order fulfillment, and unprofessional behavior from staff. The location's amenities and accessibility are generally positive but have room for improvement in customer interaction.

Pros

  • quality coffee
  • efficient service
  • clean environment
  • great breakfast options
  • fast pace

Cons

  • unprofessional management
  • slow order fulfillment
  • poor staff behavior

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4:30AM-7PM
tuesday4:30AM-7PM
wednesday4:30AM-7PM
thursday4:30AM-7PM
friday4:30AM-7PM
saturday4:30AM-7PM
sunday5AM-7PM

Location

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The establishment offers a variety of services and amenities including curbside pickup, delivery, drive-through, and takeout options. It provides an inclusive environment with good accessibility features such as wheelchair accessible entrance, parking lot, restroom, and seating. While the breakfast offerings are praised for their quality, reviews indicate issues with employee management and service speed in the drive-through.

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3.1

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The location is frequently understaffed, causing operational challenges and employee burnout. Issues with order accuracy and pricing discrepancies have also been reported by customers, leading to dissatisfaction. Despite these problems, the staff receives commendation for their perseverance in challenging conditions. The establishment offers a variety of services including drive-through, takeout, dine-in, delivery, and curbside pickup, which contributes to its popularity.

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3.5

880 Main St Suite A, B, C, & G, Woburn, Massachusetts

The reviews highlight a mixed experience at this Dunkin' location. Staff friendliness and cleanliness are frequently praised, while order accuracy issues have caused frustration among regular customers. The quality of coffee receives both commendation for being great and criticism for inconsistency.

Dunkin' logo

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4.0

65 Main St, Stoneham, Massachusetts

The reviews present a mixed experience with the service and food quality at this location. While some customers appreciate the friendliness of certain staff members and cleanliness, others report inconsistent order fulfillment and rude interactions. The establishment offers various service options including dine-in and takeout, and features wheelchair accessibility.

Dunkin' logo

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4.0

318 Montvale Ave, Woburn, Massachusetts

Dunkin' Donuts offers a reliable and satisfying experience with a wide selection of donuts and great coffee that makes it a popular choice for breakfast and quick bites. The staff is generally friendly and efficient, contributing to a positive atmosphere. However, some reviews mention limited seating and occasional poor service from unfamiliar staff. It's known for being family-friendly with various service options like curbside pickup and takeout.

Dunkin' logo

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3.8

409 Main St, Woburn, Massachusetts

The establishment offers a mixed experience with quality service and food being praised alongside issues such as inconsistent drink preparation and poor staff interactions. Customers appreciate the environment for solo dining and working on laptops but express frustration with underwhelming food items like donuts lacking proper filling. Additionally, there are concerns regarding staff attitude towards customers needing assistance.