Dunkin' storefront

Summary

The business offers a mix of positive and negative customer experiences, with some highlighting excellent service and coffee quality while others note significant issues with order accuracy and staff behavior. The establishment provides various dining options including breakfast and quick bites, along with amenities like free parking. Accessibility features are well-implemented for wheelchair users.

Pros

  • great customer service
  • drive-through convenience
  • excellent coffee quality
  • free parking available
  • variety of breakfast items

Cons

  • inconsistent order accuracy
  • poor staff behavior
  • high prices for some items

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-10PM
tuesday4AM-10PM
wednesday4AM-10PM
thursday4AM-10PM
friday4AM-10PM
saturday4AM-10PM
sunday4AM-10PM

Location

Other Donut Shops Nearby

Tim Hortons logo

Tim Hortons

3.7

21930 Allen Rd, Woodhaven, Michigan

The reviews indicate mixed experiences at this Tim Horton's location. Customers appreciate the coffee quality and service but face issues with order accuracy and cleanliness. Frequent shortages of items like sandwiches, hashbrowns, and correct coffee orders are problematic, impacting customer satisfaction.

Tim Hortons logo

Tim Hortons

3.6

22051 West Rd, Woodhaven, Michigan

The reviews highlight a mixed experience at this location, with some customers praising the quick service and friendly staff while others express dissatisfaction with coffee quality and errors in orders. Several instances of poor customer service were noted, particularly regarding coffee preparation and order fulfillment. While some guests appreciate the atmosphere and offerings like donuts, there are also reports of issues such as incorrect or missing items during drive-thru transactions.

Tim Hortons logo

Tim Hortons

3.4

1816 West Rd, Trenton, Michigan

The reviewed location of Tim Hortons has consistently underperformed with numerous complaints about the quality and preparation of food and beverages. Customers have experienced poor service, unclean environments, and incorrect order fulfillment. Despite being part of a well-known chain known for good coffee and dessert offerings, this specific location has failed to meet customer expectations.

Dunkin' logo

Dunkin'

3.9

21980 Sibley Rd, Brownstown Township, Michigan

The reviews indicate mixed experiences with service and food quality at this Dunkin’ Donuts location. Some customers faced difficulties due to staff's lack of training and unmet expectations regarding order preparation. However, there are positive mentions about the coffee and some aspects of service. The business offers a variety of dining options and is generally accessible.

Tim Hortons logo

Tim Hortons

3.2

20913 Gibraltar Rd, Brownstown Township, Michigan

Tim Hortons offers a welcoming atmosphere with excellent coffee and friendly service, making it a popular spot for quick bites and convenience. However, some customers have noted issues with bathroom cleanliness and inconsistencies in food quality. The renovations appear to have improved the overall environment, but concerns about food safety persist due to restroom conditions during construction.

Tim Hortons logo

Tim Hortons

3.3

16801 Fort St, Southgate, Michigan

The business offers a range of services including drive-through, delivery, takeout, and dine-in options with a focus on breakfast and lunch. Despite having a cozy atmosphere and good accessibility features, the reviews highlight significant issues with staff behavior, cleanliness, and management practices. The negative experiences reported by employees and customers suggest problems with professionalism and operational efficiency.

Tim Hortons logo

Tim Hortons

3.8

27035 Telegraph Rd, Flat Rock, Michigan

The store consistently receives complaints about rude staff and poor service quality. Customers report receiving incorrect orders and stale food. Although the establishment offers a variety of services such as dine-in and takeout, the negative experiences overshadow these offerings.

Dunkin' logo

Dunkin'

3.4

27050 Telegraph Rd, Flat Rock, Michigan

The reviews indicate a mixed experience at this Dunkin' location. Positive comments highlight friendly service and quick efficiency, while negative feedback focuses on inconsistent food quality and occasional poor customer interactions. The establishment offers a variety of services including drive-through, delivery, and dine-in options.