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Dunkin'
640 Park Ave, Worcester, Massachusetts
Phone: +1 508-753-9696
Website: locations.dunkindonuts.com
Summary
The reviews for Dunkin' Donuts indicate a mix of dissatisfaction primarily focused on customer service and coffee quality. Customers have experienced rude interactions with staff, poor communication, especially regarding delivery orders, and repeated mistakes in drink preparation. Despite these issues, some customers appreciate the availability of vegan options like oat milk, albeit inconsistently prepared. The establishment maintains fast service and a clean environment.
Pros
- availability of oatmilk
- fast service
- clean environment
- curbside pickup available
Cons
- rude staff interactions
- poor communication with door dashers
- inconsistent drink preparation
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The business offers a variety of services including drive-through and delivery, making it convenient for customers who enjoy coffee and quick bites. Reviews highlight both positive experiences with friendly service and flavorful coffee, as well as negative aspects such as inconsistent product freshness and high prices. Accessibility features are present, enhancing the experience for diverse customer needs.
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