Dunkin'
55 N Lake Ave, Worcester, Massachusetts
Phone: +1 774-670-5362
Website: locations.dunkindonuts.com
Summary
The reviews indicate inconsistent service quality at this Dunkin' location, with customers reporting slow and rude interactions from staff. While the coffee is praised, there are complaints about long wait times even for simple orders. There are also concerns regarding employee training and safety. The establishment offers convenient options like curbside pickup, delivery, and takeout, but lacks dine-in service. Despite being located near a hospital, it struggles to meet customer expectations efficiently.
Pros
- great coffee
- convenient locations
- quick breakfast items
- wheelchair accessible
Cons
- slow service
- rude staff
- training issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
Irving Gas Station, 310 Belmont St, Worcester, Massachusetts
Customers appreciate the fast and friendly service along with clean surroundings. However, concerns about food quality and staff behavior have been noted. The business offers convenient services such as delivery and curbside pickup.
Dunkin'
White City Plaza, 118 Boston Turnpike, Shrewsbury, Massachusetts
The business receives mixed feedback from customers. While some praise the excellent coffee and friendly service, others express dissatisfaction with decline in service quality and messy premises. The staff's attitude has been criticized by a few customers, affecting their perception of the brand negatively.
Dunkin'
Shell Gas Station, 271 Boston Turnpike, Shrewsbury, Massachusetts
The Dunkin' Donuts location receives mixed feedback from customers. Positive remarks highlight excellent service and friendly employees, while some negative comments focus on inconsistent drink preparation and a perceived decline in donut quality. The establishment is appreciated for its vegetarian offerings and convenient service options like curbside pickup and delivery.
Dunkin'
295 Shrewsbury St, Worcester, Massachusetts
The Dunkin’ Donuts offers a variety of services and is popular for breakfast and coffee, but service quality and cleanliness are inconsistent. Some customers appreciate the food options and atmosphere, while others have faced issues with rude staff and poor management.
Dunkin'
543 Lincoln St, Worcester, Massachusetts
The reviews highlight a mix of positive and negative experiences at this Dunkin' Donuts location. While the staff is generally friendly and service is fast, there are concerns about employee behavior affecting customer satisfaction. The environment is clean with good amenities like coffee and seating options for various groups.
Dunkin'
665 Plantation St, Worcester, Massachusetts
The review highlights a mix of experiences at this Dunkin' location, with some customers appreciating the coffee and donuts while others experienced service issues and dissatisfaction with product quality. Complaints include incorrect orders, poor staff behavior, and unauthorized charges. Positive remarks focus on good coffee and popular breakfast items.
Dunkin'
Bob's Discount Furniture, 490 Lincoln St, Worcester, Massachusetts
The reviewed Dunkin' Donuts location has mixed feedback. While some customers appreciate the quick service and casual atmosphere, others are frustrated with long wait times, rude staff, and subpar coffee quality. Despite having a variety of dining options and amenities like free parking, there are concerns about food availability during peak hours and inconsistent product quality.
Dunkin'
104 Belmont St Tedeschi, Worcester, Massachusetts
The Dunkin Donuts location receives mixed reviews. Customers appreciate the quality of some food items and the helpfulness of certain staff members like Carlos and Hector. However, there are consistent complaints about service inconsistencies and employee behavior on specific shifts. Overall, while some employees provide excellent service, others appear to struggle with professionalism and efficiency.