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Summary
The business receives consistent criticism for slow and incorrect service across multiple visits, with several instances of employees lacking direction leading to negative customer experiences. Despite offering a variety of services such as drive-through, delivery, and dine-in options, customers frequently report issues like orders not being fulfilled correctly or timely. The atmosphere is often described negatively due to management inefficiencies. However, some aspects like polite staff interactions on occasion are noted positively.
Pros
- Polite staff occasionally
- Variety of service options
- Wheelchair accessible facilities
Cons
- Slow and incorrect orders
- Negative atmosphere
- Management inefficiencies
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
9800 N Michigan Rd Suite A, Carmel, Indiana
Customers have expressed dissatisfaction with service and food quality at this establishment. Common complaints include unmet expectations for breakfast items and coffee, rude staff behavior, and poor customer service. Despite these issues, the place offers various dining options and is noted for its amenities.
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Jack's Donuts at Intech Park
6260 Intech Commons Dr Suite A, Indianapolis, Indiana
Jack's donuts are generally praised for their variety and quality, with some reviews highlighting the delightful flavors like red velvet and cream-filled fruity pebbles. Customers appreciate the fast service and cleanliness of the locations. However, there have been occasional complaints about freshness, particularly in rolls and specific types of donuts. The coffee is noted as weak by one reviewer. Despite these issues, the establishment maintains a reputation for friendly staff and diverse offerings.
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Jacks Donuts
1531 N Green St ste c ste c, Brownsburg, Indiana
Customers appreciate the donuts and friendly service at this establishment. The variety of flavors, such as raspberry filled and cherry, is a highlight. However, there are concerns about employee attentiveness and clear communication regarding fillings. The environment is cheerful with clean surroundings. There's an emphasis on customer interaction and warmth.
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Dunkin'
13 Commerce Dr, Brownsburg, Indiana
Reviews indicate a decline in service quality and food preparation at this location. Customers have experienced rushed food prep, rude staff interactions, and inconsistencies with orders. Although the business offers various amenities such as drive-through and delivery services, these positives are overshadowed by negative experiences related to customer service and order accuracy.
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Dunkin'
1216 W 86th St, Indianapolis, Indiana
The Dunkin' location reviewed receives mixed feedback on service quality and product satisfaction. Many customers praise the consistent quality of coffee and efficient service at times, while others criticize poor customer interactions and mishandling of orders. The environment is described as family-friendly with a casual atmosphere, offering various dining options throughout the day.
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Titus Bakery
820 W South St, Lebanon, Indiana
The bakery offers a wide variety of high-quality pastries and treats that are both delicious and fresh, ensuring customer satisfaction with every bite. The welcoming atmosphere and engaging staff contribute to an exceptional dining experience, further enhanced by the use of locally sourced ingredients. While there is a range of service options including dine-in, takeout, and drive-thru, some customers have noted long lines on busy days.
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Dunkin'
1519 W South St, Lebanon, Indiana
The reviews present a mixed experience at Dunkin' Donuts, with praise for customer service and cleanliness but significant criticism regarding food quality and prices. Customers enjoyed the friendly staff interactions but were disappointed by poor donut and breakfast item offerings. Some noted high prices and limited availability of popular items. Despite these issues, the establishment is recognized for its accessible environment and various service options.
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Rise'n Roll Bakery — Westfield
16030 Spring Mill Rd Suite D, Westfield, Indiana
Rise n Roll Bakery is highly appreciated for its delicious donuts and clean environment with friendly staff. The bakery offers a cozy casual atmosphere ideal for quick visits, including counter service and a variety of dessert options. While the prices are on the higher side, customers find the quality worth it. Parking can be challenging due to limited space.