Summary
Customers consistently praise the delicious donuts, especially the mochinut, for their soft texture and variety of flavors. The staff is noted for its friendliness and pleasant atmosphere. Reviews highlight a clean environment and casual yet welcoming atmosphere. Despite these positive aspects, some concerns include limited parking options and high prices.
Pros
- delicious mochinut donuts
- friendly and welcoming staff
- clean and inviting environment
- varied flavor selection
- family-friendly establishment
Cons
- limited parking availability
- higher than expected prices
Features
Hours
Location
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Reviews for Dubkin suggest mixed experiences with customer service and food quality. While some customers commend the friendliness of staff and good coffee, others criticize delays, disrespectful behavior from certain employees, and poor food freshness. The business appears to offer a variety of convenient dining options, but inconsistent service quality impacts overall satisfaction.
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The reviews indicate dissatisfaction with the donut quality and service at this location, highlighting issues such as unpleasant odors from frying oil, high prices for subpar products, and disorganized staff. Customers have experienced problems with order accuracy in the drive-thru and a chaotic dining experience despite low customer volume. The establishment's need for promotions suggests struggles to attract customers. While some amenities are offered, they do not compensate for the negative experiences reported.