Summary
The reviews highlight a mixed experience at Krispy Kreme with notable issues related to customer service and food quality. Customers frequently reported rude interactions and rushed ordering processes, leading to dissatisfaction. The donuts themselves were often described as dry, cold, or mishandled upon delivery. However, the environment was clean, and there is mention of good offerings such as coffee. Parking facilities appear adequate based on business information.
Pros
- clean environment
- good coffee options
- offers breakfast items
- available for dine-in
Cons
- rude customer service
- rushed ordering process
- dry
- mishandled donuts
About
Longtime chain serving a variety of donut flavors & shapes, plus coffee & frozen drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
3024 Washington Rd, Augusta, Georgia
Reviews indicate inconsistent food quality with some items arriving undercooked or overcooked. Staff are generally friendly and attempt to resolve issues promptly. There have been specific complaints about incorrect orders being served, though the service options like drive-thru and delivery are available.
Dunkin'
498 Furys Ferry Rd, Martinez, Georgia
The establishment offers friendly service and a clean environment, making it popular for breakfast and solo dining. However, there are concerns about food quality and customer service interactions. The location benefits from good parking and accessible amenities.
Dunkin'
1640 Walton Way, Augusta, Georgia
The business is well-regarded for its coffee and dessert offerings, with particular praise for the fast service and clean environment. However, there have been some issues with order accuracy and communication regarding out-of-stock items. Overall, customers appreciate the variety of dining options available, including breakfast and takeout services.
Dunkin'
3668 Wheeler Rd A, Augusta, Georgia
Dunkin Donuts has mixed reviews regarding customer service and product quality. Some customers report excellent donuts and fast service, while others experience rude staff and poor treatment. The store offers various seating options, including outdoor areas, and provides a range of food and beverage choices suitable for different times of the day.
EN Donuts
1692 Knox Ave, North Augusta, South Carolina
The bakery is celebrated for its delicious and diverse selection of donuts, friendly service, and fresh offerings. Customers appreciate the cleanliness and welcoming atmosphere of the establishment. While prices are considered fair by most reviewers, there are some concerns about parking availability. The bakery offers both takeout and dine-in options with a casual setting that suits solo dining.
Belair Donuts
4045 Jimmie Dyess Pkwy #106, Augusta, Georgia
The business offers a variety of delicious and customizable donuts, along with excellent coffee options and friendly service. Customers appreciate the ability to choose their own fillings for donuts, as well as the fresh and non-greasy quality of both breakfast and dessert items. The café provides diverse dining experiences including dine-in, takeout, and drive-through services, all in a casual setting. While praised for its customer interaction and product variety, there are some concerns about inconsistent service from certain staff members. Facilities include free parking and wheelchair-accessible amenities.
Dunkin'
315 S Belair Rd, Martinez, Georgia
The establishment receives mixed feedback with consistent praise for their coffee and breakfast offerings but faces criticism regarding customer service and order accuracy. Some customers are displeased with the ice policy in drinks and the inconsistency of food quality. Additionally, there's frustration over communication barriers faced by some patrons.
Dunkin'
4366 Washington Rd, Evans, Georgia
The location receives mixed feedback on service speed and quality. While some customers report consistently incorrect orders, particularly with breakfast items, others have experienced fast service during busy periods. The coffee is generally criticized for poor taste, and there are repeated issues with food sanitation. However, the donuts are praised for their quality.