Summary
The business has received mixed reviews over the years, reflecting both positive and negative experiences. Positive aspects include friendly service, clean store environment, and a variety of offerings like coffee and donuts. However, there are significant complaints about product quality, such as stale or dry pastries, and issues with customer service have been noted in recent times. The establishment has maintained consistent amenities, including accessible parking and payment options.
Pros
- friendly staff
- clean store
- variety of offerings
- good coffee selection
- long-term loyal customers
Cons
- stale pastries
- rude service
- disorganized environment
Features
Hours
Location
Other Donut Shops Nearby
Quality Dairy Company
111 W Mt Hope Ave, Lansing, Michigan
Customers have raised concerns about food quality and customer service at the reviewed locations. There are issues with product freshness, rude staff behavior, refusal of valid ID forms, inconsistent money handling practices, and poor customer service regarding returns. Despite these challenges, there are no specific positive reviews provided in the data.
Quality Dairy Store
2121 W Holmes Rd, Lansing, Michigan
Quality Dairy is praised for its friendly service and delicious doughnuts, particularly custard-filled long johns. However, there are concerns about inconsistent closing hours and limited parking availability. While the store offers a good selection of products and maintains cleanliness, some reviews express dissatisfaction with customer treatment and operational transparency.
Quality Dairy Store
2600 S Cedar St, Lansing, Michigan
The business is well-regarded for its delightful ice cream and donuts, with particular mentions of flavors like butter pecan and chocolate chip cookie dough. The customer service team has received high praise for their friendliness and welcoming atmosphere. However, some customers have found the staff to be overly persistent about leaving reviews, which detracted from their overall experience. Additionally, an incident involving a fly in a donut raised concerns despite the general cleanliness of the location.
Quality Dairy Store
645 S Waverly Rd, Lansing, Michigan
Customers appreciate the friendly service and high-quality products at QD but criticize its pricing as being too high. Some customers feel discriminated against in terms of service order, while others acknowledge good assistance when needed. Parking is available for free, which mitigates some logistical concerns.
Tim Hortons
728 S Waverly Rd, Lansing, Michigan
Tim Hortons offers a variety of options for breakfast and lunch with excellent coffee noted by some customers, though others find it below par compared to alternatives like Dunkin'. The service is frequently praised as fast and friendly. Cleanliness issues were reported in one review regarding the restroom and kitchen area, which contrasts with generally positive remarks about hygiene from other patrons. Parking availability is confirmed, but specific details on outdoor seating are not mentioned.
Quality Dairy Store
720 W Jolly Rd, Lansing, Michigan
The business is praised for its excellent donuts and friendly staff, offering a variety of products like ice cream and candy with convenient service options. However, there are concerns about expired stock and inconsistent closing hours. The establishment provides multiple service methods and accessibility features.
Quality Dairy Store
400 S Pennsylvania Ave, Lansing, Michigan
The establishment receives mixed reviews regarding its service and cleanliness. Customers report rude staff behavior and unsanitary conditions, particularly mentioning fruit flies in the donut case and general uncleanliness of the premises. Despite these issues, there are mentions of some positive attributes such as quick visit options and free parking.
Quality Dairy Store
700 N Pine St, Lansing, Michigan
The reviews highlight a mix of positive experiences with the quality and variety of products like donuts, alongside negative interactions with staff leading to customer dissatisfaction. The environment appears welcoming due to cleanliness and fast service, but there are issues related to customer service and some limited accessibility.