Summary
The reviews present a mixed experience at Shipley Donuts on US-59. Customers appreciate the quality of pastries like maple donuts and the fast, friendly service, but there are concerns about inconsistent freshness and cold product temperatures. Some customers have had issues with pricing and operational mistakes, such as accepting payments for orders that couldn't be picked up due to premature closure.
Pros
- quality pastries
- fast service
- clean environment
- friendly staff
- understanding management
Cons
- high prices
- inconsistent freshness
- cold doughnuts
About
Chain with a variety of yeast, cake & filled donuts, plus kolaches, espresso drinks & smoothies.
Features
Hours
Location
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15135 Old Humble Rd, Humble, Texas
Reviews of this location highlight significant issues with customer service and product quality, contributing to a negative overall experience. Customers frequently report rudeness from staff, incorrect orders, and poor handling of mistakes, which diminishes the enjoyment expected at a donut shop. While some aspects like fast service are noted positively, they do not outweigh the cons. The establishment has amenities for dining in and takeout but lacks specific options for dietary restrictions.