
Summary
The Shipley's location has received mixed feedback from customers. While some appreciated the friendly service and cleanliness of the environment, there are significant concerns about customer service issues and product quality. The donuts were often described as old and unappealing, leading to dissatisfaction among long-time patrons. Additionally, several reviews mentioned rude staff behavior and poor responses during customer interactions.
Pros
- friendly service
- clean environment
- variety of offerings
- accessible location
Cons
- rude staff
- old donuts
- customer service issues
About
Chain with a variety of yeast, cake & filled donuts, plus kolaches, espresso drinks & smoothies.
Features
Hours
Location
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