Sugar Shack Donuts & Coffee

11556 Busy St, N Courthouse Rd, Richmond, Virginia

The business offers a generally positive experience with attentive staff and clean facilities, though there are notable issues such as long wait times and order inaccuracies. While some customers appreciate the quick service at pickup locations, others express dissatisfaction with overly sweet coffee and burnt food items. Overall, while it excels in certain areas like cleanliness and service friendliness, improvements could be made in consistency of product quality and customer satisfaction.

11001 Midlothian Tpke, Richmond, Virginia

The Donut Company provides an exceptional experience with its diverse and high-quality donuts, attracting many satisfied customers. The service is friendly and efficient, enhancing the overall customer satisfaction. Reviews consistently praise the quality of the donuts, highlighting their fresh preparation and variety. Although parking is noted as free, it may be limited in some areas. Despite these few drawbacks, the business maintains a positive reputation for its delightful offerings.

100 Heaths Way Rd, Midlothian, Virginia

The cafe is praised for its cozy atmosphere and delectable menu, including mochi donuts, bubble tea, and croffles. The helpful staff enhances the experience with a variety of tasty options like brown sugar milk teas and passionfruit drinks. Customers appreciate the convenience of free parking, curbside pickup, and takeout services. While some find the prices reasonable, others consider them high. Overall, it's a popular spot for family outings and casual meet-ups.

1366 Sycamore Square Dr, Midlothian, Virginia

The establishment offers a variety of services including dine-in and drive-through with noted issues in service speed and order accuracy. While the environment is generally clean and the staff friendly, there are frequent complaints about long wait times and incorrect orders. Some customers have faced frustration due to errors in their orders, such as missing items or incorrect preparations.

8501 Midlothian Tpke, Richmond, Virginia

The establishment offers a range of services including drive-through and dine-in options with a strong emphasis on breakfast and coffee. While some customers appreciate the quick service and friendly interactions from certain employees, many others have encountered significant issues such as rudeness, lack of preparedness for mobile orders, and inconsistent food quality. The environment can be described as casual but sometimes disorganized, impacting overall customer satisfaction.

2425 Colony Crossing Pl, Midlothian, Virginia

The establishment offers a delightful variety of donuts and other food items, such as burgers and shakes, with a friendly staff and cozy atmosphere. It features several dining options including dine-in, takeout, and coffee services. The location is praised for its cakey donuts and themed creations, alongside quality breakfast offerings. However, some patrons find the array of choices overwhelming.

7130 Tim Price Way, Richmond, Virginia

The Krispy Kreme store receives mixed reviews regarding product availability and customer service. While the donuts are praised for their quality, frequent stock issues lead to disappointment. Service can be inconsistent, with some employees described as unprofessional, though there is generally positive mention of cleanliness and atmosphere.

13521 Waterford Pl, Midlothian, Virginia

The establishment is criticized for slow service and unprofessional staff behavior, both inside the store and at the drive-thru. Long wait times are a recurring issue, leading to dissatisfaction among customers who often receive incorrect orders or find the food unappealing upon delivery. The physical environment is described as dirty, with specific complaints about unsanitary bathrooms. Despite these issues, some positive mentions include good coffee.