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Summary
Customers express dissatisfaction with the customer service at Thorntons, highlighting rude and dismissive behavior from staff. The store is criticized for high prices, contributing to a negative shopping experience. Despite these issues, some acknowledge the store's prepared food offerings and its LGBTQ+ friendly environment.
Pros
- prepared foods available
- LGBTQ+ friendly environment
- credit card payments accepted
Cons
- rude customer service staff
- high product prices
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
Other Donut Shops Nearby
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Clifton Donut Shop
2317 Brownsboro Rd, Louisville, Kentucky
The donut shop is highly praised for its delicious and fresh offerings, including unique items like Tro-Nuts and apple fritters. Reviews highlight the light and airy texture of their donuts, along with excellent service. The location in Clifton Heights is described as a hidden gem, known for its great breakfast croissant sandwiches. While the shop offers a welcoming environment with fast service and good prices, it has limitations such as high parking demand.
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Drip n Dough
1433 Bardstown Rd, Louisville, Kentucky
Drip n Dough offers an intriguing experience with its unique mini donuts that are popular among patrons for their distinct taste. The establishment is celebrated for its fast and friendly service, as well as maintaining a clean environment. However, some customers express disappointment over the high prices and the lack of standard-sized donuts or vegan options.
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Jeff's Donuts
712 Brent St, Louisville, Kentucky
Jeff's Donuts is celebrated for its delicious variety of donuts and exceptional customer service. Reviews frequently highlight the friendliness of the staff, particularly noting individual commendations for employees like Josh. The environment is praised for being casual yet enjoyable, with a notable mention of great coffee. While customers love the quality of the food and service, some point out potential drawbacks such as parking issues.
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The Village Market
712 Brent St, Louisville, Kentucky
The Village Market is a diverse food court offering various cuisines and dining options, including a burger joint, donut shop, and bar. It provides ample indoor and outdoor seating, making it ideal for group gatherings and social events like trivia nights. Despite its variety, the market lacks gluten-free choices, which may limit visits from those with dietary restrictions. The atmosphere is described as enjoyable and engaging.
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Thorntons
401 W Court Ave, Jeffersonville, Indiana
The location receives mixed reviews with several negative comments about cleanliness and customer service. While the staff is noted for being friendly and efficient in some areas like drink preparation, issues such as non-functional equipment, unclean restrooms, and poor customer interaction significantly detract from the experience. The store offers basic amenities including an ATM and convenience items but struggles with operational consistency.
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Thorntons
202 E 10th St, Jeffersonville, Indiana
The store offers a clean and friendly environment with quick service and prepared foods like chicken. However, the location poses safety concerns due to local homeless activity. Prices are slightly higher than average for convenience stores.
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Hi-Five Doughnuts
1940 Harvard Dr, Louisville, Kentucky
The donut shop is popular for its unique and flavorful donuts, especially the vegan options which are praised for their taste. Customers enjoy fast service and a friendly atmosphere, with a clean environment. Some customers find the prices high and parking limited. The shop offers delivery services, and the donuts are well-received for their size and creativity. However, there have been complaints about donuts being undercooked.
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Dunkin'
320 S 4th St, Louisville, Kentucky
The Dunkin' Donuts establishment receives mixed reviews regarding service speed and food quality. While some customers appreciate the friendly staff and clean environment, others express dissatisfaction with slow service and poor food conditions. The fast service was noted in several instances, but there were also complaints about long wait times and spoiled sandwiches.