Thorntons

In Shell Gas Station, 7504 Dixie Hwy, Fairfield, Ohio

The business offers a variety of services and products, including coffee, comfort food, and vegetarian options. While it is praised for its great coffee and fast service, there are significant concerns about staff behavior and cleanliness standards. Multiple reviews highlight issues such as poor customer interaction and hygiene violations that need addressing.

11595 Princeton Pike, Springdale, Ohio

The establishment is known for its great coffee and decent service, yet it suffers from significant staff-related issues affecting customer experience. Customers frequently report unprofessional behavior, such as ignoring them while on phones, and errors like incorrect orders. Parking availability is noted as a concern, alongside high prices. Despite these issues, the cleanliness of the environment and friendly service are praised by some.

11620 Springfield Pike, Cincinnati, Ohio

The business has mixed reviews with some customers reporting poor customer service and cleanliness issues. While a few employees have been noted for rudeness and unfriendly attitudes, one long-term customer mentioned no prior problems until recently. Some staff members are particularly noted for being unpleasant in the mornings. Despite these negative experiences, the business offers several amenities including wheelchair accessibility, prepared foods, and various payment options.

12191 Mosteller Rd, Cincinnati, Ohio

The reviewed establishment offers a clean environment with friendly service and convenient fuel options. However, there are concerns about fuel pricing tactics and limited food choices. The remodel has enhanced the store's appeal, including allowing overnight parking for trucks.

9022 Princeton Glendale Rd, West Chester Township, Ohio

The store has a longstanding customer base due to its convenient location but is currently facing issues with unprofessional staff behavior and poor service quality. Customers have reported rude employees, inappropriate on-the-job conduct, and unsatisfactory product handling, such as selling expired items or incorrect fountain drinks. Despite these issues, the store maintains a clean environment and offers prepared foods.

6641 Dixie Hwy, Fairfield, Ohio

The business has mixed reviews with some customers praising the quality of coffee and friendly service at certain times, while others express dissatisfaction with employee attitudes and food consistency. The service options are comprehensive, including curbside pickup, delivery, and dine-in, which contributes positively to customer experience. However, negative experiences highlight issues in staff behavior and product presentation.

9558 Civic Centre Blvd, West Chester Township, Ohio

The bakery offers a diverse selection of donuts and pastries with varying opinions on quality. While some patrons appreciate the moistness and flavor variety, others note issues such as greasy aftertaste and inconsistency in freshness. Service experiences range from friendly interactions to instances of less-than-hospitable staff. The establishment provides several service options, including dine-in, takeout, and delivery, set in a clean environment with ample seating.

6315 S Gilmore Rd, Fairfield, Ohio

The establishment has received consistently negative feedback regarding its service and product quality over recent months. Customers have experienced issues with incorrect orders, poor drink quality, disrespectful staff interactions, and a general decline in the overall dining experience. Despite having various service options like curbside pickup and delivery, the core offerings such as coffee are often criticized for inconsistency.