Thorntons
2201 N Green Bay Rd, Waukegan, Illinois
Phone: +1 847-336-5167
Website: thorntonsinc.com
Summary
The business provides convenient and reasonably priced fuel options along with a well-stocked convenience store featuring beverages, microwavable items, snacks, and lottery tickets. While the location offers easy in-and-out access for gas and has multiple payment options, it faces challenges with overpriced items and inconsistent customer service from some staff members.
Pros
- reasonably priced fuel
- variety of convenience store items
- conveniently located
- friendly cashier at specific locations
- offers prepared foods
Cons
- some overpriced items
- inconsistent customer service
- crowded environment
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
1800 N Lewis Ave, Waukegan, Illinois
The business offers good coffee and breakfast options with a casual atmosphere. Service can be inconsistent, as some employees are attentive while others may lack courtesy towards non-Spanish speakers. Management appears proactive in resolving issues, such as order mistakes.
Thorntons
3233 Grand Ave, Waukegan, Illinois
The reviews provide a mixed assessment of the business. Positive feedback highlights great slushies, donuts, and customer service, while negative comments focus on poor management response, staff training issues, and operational problems like unavailable gas pumps.
Dunkin'
1609 Grand Ave, Waukegan, Illinois
The business offers a welcoming environment with good coffee and desserts but has received mixed feedback on customer service. Some patrons praised the quick and friendly service, especially during drive-through visits, while others encountered rude staff members and poor communication regarding menu details. The establishment provides various dining options and amenities that enhance convenience for customers.
Dunkin'
21 S Green Bay Rd, Waukegan, Illinois
The business offers a clean and friendly environment with efficient service that ensures correct orders are delivered promptly. Customers appreciate the great coffee, donuts, and overall positive staff interactions. However, some negative experiences include occasional long lines and quality issues like overly sweet drinks or unprofessional service responses.
Gurnee Donuts
4949 Grand Ave #9A, Gurnee, Illinois
The donut shop is praised for its exceptional quality and variety of donuts, particularly the apple fritters and UBE purple oreo. The service is known to be accommodating with special requests, enhancing customer satisfaction. However, customers have reported issues with their credit card transactions being duplicated unexpectedly. Despite this, the shop offers a pleasant dining experience with fast service and friendly staff in a clean environment.
Dunkin'
5414 Grand Ave, Gurnee, Illinois
The establishment offers a variety of coffee and donuts with generally friendly service, though customer experiences vary significantly. While some patrons appreciate the quick service and product quality, others have faced issues like incorrect orders and rude staff behavior. The location's parking situation is noted as suboptimal.
Dunkin'
2900 Belvidere Rd, Waukegan, Illinois
The establishment is praised for its fast and friendly service, clean environment, and great coffee quality. While the experience is generally positive, some customers have noted limited selection in certain areas and variability in freshness of items like donuts. The business offers a wide range of services including takeout and dine-in options.
Dunkin'
Great Wolf Lodge, 1700 Nations Dr, Gurnee, Illinois
The business offers a casual and family-friendly atmosphere with good coffee and breakfast options. However, customers have reported issues such as unfriendly staff, inaccurate order handling, and misleading operating hours. Parking is available but can be limited in tight spaces.