Tim Hortons logo

Tim Hortons

(3.9)

3394 Sheridan Dr, Amherst, New York

Tim Hortons storefront

Summary

The reviews for this Tim Hortons location provide a mixed picture of the customer experience. Some patrons appreciate the quick service and delicious food offerings, including breakfast items and donuts. However, there are consistent complaints about inconsistent coffee quality and poor order execution. The environment is generally seen as pleasant, with free parking available, but negative comments highlight issues with staff attitudes and seating availability.

Pros

  • quick service
  • delicious breakfast options
  • friendly staff in training
  • free parking
  • good for solo dining

Cons

  • inconsistent coffee quality
  • poor order execution
  • rude staff attitude
  • cold food delivery
  • seating issues

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-10PM
tuesday5AM-10PM
wednesday5AM-10PM
thursday5AM-10PM
friday5AM-10PM
saturday5AM-10PM
sunday5AM-10PM

Location

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Tim Hortons logo

Tim Hortons

3.8

4265 Maple Rd, Buffalo, New York

The establishment offers a range of convenient service options and is well-known for its coffee, but customers have reported inconsistent quality in food items such as breakfast sandwiches and iced beverages. Service has been criticized for lacking attentiveness and customer care, with instances of poor handling of requests noted. Despite the negative feedback on certain products and services, the fast-food environment remains appealing to college students and tourists.

Tim Hortons logo

Tim Hortons

3.8

1308 Niagara Fls Blvd, Tonawanda Town, New York

The business offers a variety of service options including delivery, drive-through, takeout, and dine-in, with highlights such as great coffee and tea selection. It is popular for breakfast, lunch, solo dining, and working on laptops, and provides a casual atmosphere suitable for various groups including college students. Accessibility features include wheelchair access to entrances, parking lots, restrooms, and seating areas. However, reviews indicate issues with staff behavior, inconsistent food quality, and early closure times.

Dunkin' logo

Dunkin'

3.8

1355 Niagara Fls Blvd, Amherst, New York

Dunkin' offers a variety of breakfast items and is known for its coffee, but service inefficiencies have been noted by several reviewers. While the donuts are popular, their size and sweetness levels have been inconsistent, leading to mixed experiences. The staff's familiarity with products has also been questioned. Despite these issues, the environment is generally appreciated as clean and family-friendly.

Tim Hortons logo

Tim Hortons

3.7

2631 Sheridan Dr, Tonawanda Town, New York

The business offers a variety of options for coffee and tea lovers with some quality concerns noted across the board. Customers appreciate the fast service but have highlighted issues with food preparation consistency, particularly with bagels, sandwiches, and soups. Parking appears to be limited, especially during peak breakfast hours, while prices are considered high for what is offered.

Dunkin' logo

Dunkin'

4.0

3640 Main St, Amherst, New York

The establishment offers a variety of services and is popular for its coffee and breakfast options, with an emphasis on customer experience. Reviews indicate mixed feelings about food quality and service consistency, while the environment is praised for accessibility and cleanliness. Despite some positive aspects like friendly staff and quick drive-thru lines, concerns about order accuracy and beverage taste were noted.

Tim Hortons logo

Tim Hortons

3.8

3470 Main St, Buffalo, New York

The reviews highlight significant dissatisfaction with customer service and food quality at this location. Customers experienced rude interactions and incorrect orders, leading to frustration and disappointment. Despite the business offering various services like delivery and drive-through options, these issues overshadowed the positive aspects.

Tim Hortons logo

Tim Hortons

3.9

North Campus, University at Buffalo, New York

Tim at SU has mixed reviews with a strong emphasis on its coffee offerings and cheerful service. Customers appreciate the fast service and clean environment but have experienced issues with order accuracy and long wait times. The business is popular among students, especially given its convenient location near the university. While it offers both takeout and dine-in options, there are concerns about crowded spaces and limited parking.

Paula's Donuts logo

Paula's Donuts

4.7

2319 Sheridan Dr, Tonawanda, New York

Paula's Donuts is a beloved local spot known for its delicious donuts and exceptional service. Customers frequently praise the fresh quality of their donuts and the friendliness of staff, who often go above and beyond to accommodate customer requests. The shop offers daily specials that include free donuts with breakfast sandwiches, although some find the prices on individual items high. While the parking lot can be limited, there are multiple service options available including dine-in and takeout.