Summary
The reviews for this Tim Hortons location highlight mixed experiences with the service and food quality. While some patrons appreciate the friendly evening staff and the establishment's recent renovations, others have encountered issues such as overly sweet drinks and poor morning service. The inconsistency in customer care is noted across different shifts, with complaints about rudeness and lack of attentiveness from certain staff members. Despite these challenges, there are positive remarks regarding the welcoming atmosphere created by certain employees like Cody.
Pros
- friendly evening staff
- recent renovations
- genuine courtesy
- fireplace ambiance
- good coffee
Cons
- overly sweet drinks
- poor morning service
- inconsistent customer care
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
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The establishment offers commendable service and a clean environment with some areas for improvement. The fast and attentive service is noted alongside an impressive restroom setup that accommodates various needs. However, there are recurring complaints about poor service at the counter, which can lead to negative customer experiences. Despite the positive accessibility features, issues such as limited parking availability and high prices were mentioned.
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2001 Main St, Buffalo, New York
Tim Hortons offers a casual dining experience with good coffee and quick service, making it popular for breakfast and solo work. However, there are some complaints about staff behavior and product accuracy. The establishment is appreciated for its accessibility features.