Summary
The business offers a casual and trendy atmosphere with good coffee, tea selection, and comfort food options available for breakfast, lunch, and dinner. While the service is generally fast and convenient, customer reviews highlight significant issues with order accuracy and staff behavior, particularly under pressure or during busy times. Prospective customers should be aware of potential rudeness from some staff members, although there are also reports of polite cashiers.
Pros
- great coffee
- variety in breakfast options
- fast service
- comfortable seating
- casual atmosphere
Cons
- rude staff behavior
- order inaccuracies
- bitter coffee taste
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
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The service at this location is notably slow and inefficient, leading to customer dissatisfaction. While the staff appears friendly, their inability to coordinate effectively contributes to a negative experience. The drive-through service often results in delays, with customers frequently missing out on parts of their orders unless they ask for them multiple times. Additionally, there are operational issues such as locked doors during business hours and confusing order procedures at the drive-thru.
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Public Espresso
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Tim Hortons
2001 Main St, Buffalo, New York
Tim Hortons offers a casual dining experience with good coffee and quick service, making it popular for breakfast and solo work. However, there are some complaints about staff behavior and product accuracy. The establishment is appreciated for its accessibility features.
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1 Scott St, Buffalo, New York
The business offers a variety of services including dine-in and takeout options with an emphasis on coffee and comfort food. However, several reviews highlight issues such as poor customer service, unclean environments, and operational inefficiencies during closing hours. Customers have experienced rudeness from staff and confusion regarding order fulfillment, especially with mobile orders.