Tim Hortons logo

Tim Hortons

(3.8)

51595 Gratiot Ave, Chesterfield, Michigan

Tim Hortons storefront

Summary

The Tim Hortons location receives mixed feedback with praise for coffee quality and friendly staff during less busy times, but criticism is common regarding order accuracy, service attitude, and food temperature. Despite some negative experiences, many customers appreciate the fast service and affordable prices.

Pros

  • fresh coffee
  • friendly staff
  • fast service
  • good price
  • varied menu

Cons

  • order inaccuracies
  • rude staff
  • cold food

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4:30AM-9PM
tuesday4:30AM-9PM
wednesday4:30AM-9PM
thursday4:30AM-9PM
friday4:30AM-9PM
saturday5AM-9PM
sunday6AM-9PM

Location

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28230 23 Mile Rd, Chesterfield, Michigan

The Dunkin' Donuts location has faced several customer service issues including incorrect orders, poor taste of drinks, and rude staff behavior. Despite these problems, the establishment still offers some benefits such as a variety of service options and good coffee. However, there are concerns about high prices and inconsistent order quality.

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Dunkin'

3.6

46895 Gratiot Ave, Chesterfield, Michigan

The location suffers from poor communication and customer service issues, impacting order accuracy and overall experience. Despite offering a variety of breakfast items, customers report frequent stock shortages, especially for popular items like donuts at early hours. Mixed reviews highlight occasional food quality concerns with stale coffee and questionable product freshness.

Tim Hortons logo

Tim Hortons

3.4

33651 23 Mile Rd, Chesterfield, Michigan

The New Baltimore Tim's boasts fast and friendly service with well-maintained operations even during peak times. However, there are complaints about the quality of some beverages and food items being subpar. The establishment is appreciated for its efficient drive-through service despite heavy traffic.

Willie's Donuts logo

Willie's Donuts

4.9

23055 21 Mile Rd, Macomb, Michigan

Willie's Donuts is celebrated for its exceptional apple fritters and fresh donut offerings, with a cozy atmosphere that leaves customers eager to return. While the bakery has some limitations like ingredient availability for specific items, the overall experience remains positive due to friendly service and unique custom cookie options. The location also offers convenient free parking.

Dunkin' logo

Dunkin'

3.8

57777 Gratiot Ave, New Haven, Michigan

The establishment offers a varied menu including great coffee and comfort food, appealing to breakfast and solo dining enthusiasts. Customers appreciate the friendly service and casual atmosphere but face challenges with staff responsiveness and order accuracy. While parking is convenient, some customers reported poor interactions with employees.

Tim Hortons logo

Tim Hortons

3.5

22929 Hall Rd, Macomb, Michigan

The business has experienced a decline post-COVID with multiple customer complaints about service issues and pricing discrepancies. While the donuts and coffee were previously praised, recent experiences indicate inconsistent quality in both food preparation and customer service. The environment is generally clean, but staff attitude problems have been noted.

Tim Hortons logo

Tim Hortons

3.2

21406 Hall Rd, Clinton Twp, Michigan

The location offers a mix of positive and negative experiences. Customers appreciate the fast service and clean environment but have issues with product quality and customer interaction. Some complaints highlight dissatisfaction with breakfast items, particularly hash browns. Despite some negative feedback regarding service attitude, there are mentions of fresh sandwiches and hot coffee as positives.

Tim Hortons logo

Tim Hortons

3.9

36255 26 Mile Rd, Lenox, Michigan

Reviews indicate inconsistent service quality and coffee preparation issues at this location. While some customers appreciate the friendly staff and overall clean environment, others have had negative experiences with rude interactions and incorrect orders. The establishment offers a variety of services including drive-through, dine-in, and takeout.