Tim Hortons logo

Tim Hortons

(3.9)

15728 15 Mile Rd, Fraser, Michigan

Tim Hortons storefront

Summary

The reviews highlight a mixed experience at Tim Hortons. While some customers appreciate the friendly staff and clean environment, there are complaints about long wait times and issues with order accuracy. The presence of a charismatic employee adds a unique touch to the service, but operational inefficiencies remain a concern.

Pros

  • friendly staff
  • clean environment
  • great coffee
  • charismatic employee
  • fast service

Cons

  • order issues
  • long wait times
  • cold orders

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Takeout
Wheelchair Accessible

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4:30AM-9PM
sunday4:30AM-9PM

Location

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Tim Hortons logo

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3.9

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The business offers a variety of food and drink options including coffee and desserts, with an emphasis on breakfast and lunch. While customers appreciate the tasty donuts and fast service, there are notable issues with customer treatment by staff and order accuracy. Some reviews mention discriminatory behavior from management and poor communication within the team, impacting overall satisfaction.

Golden Donuts logo

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The establishment is praised for its friendly staff and exceptional food offerings like bagel sandwiches and donuts. The bakery has a welcoming atmosphere with personalized service that makes regulars out of customers. The freshness of the food, particularly the bagels and donuts, stands out as a highlight. There's a strong sense of community fostered by the family-owned business feel.

Tim Hortons logo

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3.3

30721 Gratiot Ave, Roseville, Michigan

Customers express dissatisfaction with the service and cleanliness at this location. Issues include incomplete orders, rude staff behavior, and unclean products. Despite these drawbacks, some customers appreciate aspects such as the dessert options. The environment appears to support various dining needs but struggles with consistent service quality.

Dunkin' logo

Dunkin'

3.7

41011 Garfield Rd, Clinton Twp, Michigan

The business offers a variety of convenient service options including drive-thru and delivery, known for its fast and friendly service. Customers appreciate the clean environment but have mixed feelings about food quality, such as stale donuts and poorly prepared breakfast items. The location seems to struggle with consistent order accuracy and customer satisfaction.