Tim Hortons logo

Tim Hortons

(3.8)

1685 Grand Island Blvd, Grand Island, New York

Tim Hortons storefront

Summary

The establishment receives mixed feedback with several negative remarks about service and food quality overshadowing positive comments on their coffee offerings. Customers frequently criticize the poor drive-through experience, inadequate staff interactions, and instances of subpar food presentation. However, some praise includes the quality of coffee available at the location. Several reviews indicate dissatisfaction with customer service and operational issues.

Pros

  • Great coffee
  • Drive-through option
  • Takeout available
  • Good seating for laptops

Cons

  • Inconsistent food quality
  • Poor drive-through experience
  • Unhelpful staff interactions

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-10PM
tuesday5AM-10PM
wednesday5AM-10PM
thursday5AM-10PM
friday5AM-10PM
saturday5AM-10PM
sunday5AM-10PM

Location

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Tim Hortons logo

Tim Hortons

3.9

2366 Grand Island Blvd, Grand Island, New York

Tim Hortons has a mixed reputation with customers noting excellent donuts but expressing dissatisfaction with other menu items like avocado toast and coffee quality. The service speed varies, often perceived as slow during peak hours. While praised for cleanliness and quick service at times, issues like unfriendly cashiers and poor food preparation are noted. Despite having convenient accessibility features, the overall experience is marred by these inconsistencies.

Tim Hortons logo

Tim Hortons

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The business receives mixed reviews with dissatisfaction regarding service speed and staff attentiveness being common complaints. Customers have expressed frustration over long wait times and unmet expectations for order quality and customer care. Despite these issues, some customers appreciate the offerings like coffee and quick-service options.

Tim Hortons logo

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The Tim Hortons location reviewed by customers shows a mixed experience with some positive aspects and notable issues. Customers appreciate the coffee quality and fast service during morning shifts but have reported problems such as unmet expectations on order fulfillment and hygiene concerns, particularly cockroaches in food prep areas.

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Donut Kraze

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The donut shop is praised for its friendly and accommodating staff, along with a diverse selection of high-quality donuts. Customers appreciate the welcoming environment and cleanliness. The service options are extensive, offering multiple ways to enjoy their treats.

Tim Hortons logo

Tim Hortons

3.5

618 Delaware St, Tonawanda, New York

The business has mixed reviews, with several customers expressing dissatisfaction regarding order accuracy and customer service. While the location offers a variety of dining options including drive-through, takeout, dine-in, and delivery services, issues such as consistently incorrect orders and unhelpful staff have been highlighted. Despite these challenges, some customers appreciate features like free parking and quick service.

Tim Hortons logo

Tim Hortons

4.0

2950 Elmwood Ave, Kenmore, New York

The business offers a casual dining experience with good coffee and comfort food options throughout the day. Reviews highlight the variability of coffee quality but praise the breakfast items and fast service. While the environment is friendly and has a nice outdoor seating area, customer service could be improved.

Tim Hortons logo

Tim Hortons

4.1

1777 Sheridan Dr, Buffalo, New York

The establishment receives mixed feedback regarding service speed and quality, with some patrons praising the swift drive-through experience and friendly staff, while others criticize long wait times and poor customer interactions. The coffee is frequently highlighted as a highlight of their offerings, though there are complaints about pricing aligning more with Starbucks than traditional Tim Hortons standards. Facilities appear to be well-equipped for accessibility and convenience, supporting various dining options and payment methods.