
Tim Hortons
1685 Grand Island Blvd, Grand Island, New York
Summary
The establishment receives mixed feedback with several negative remarks about service and food quality overshadowing positive comments on their coffee offerings. Customers frequently criticize the poor drive-through experience, inadequate staff interactions, and instances of subpar food presentation. However, some praise includes the quality of coffee available at the location. Several reviews indicate dissatisfaction with customer service and operational issues.
Pros
- Great coffee
- Drive-through option
- Takeout available
- Good seating for laptops
Cons
- Inconsistent food quality
- Poor drive-through experience
- Unhelpful staff interactions
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
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The reviewed Dunkin Donuts offers great coffee and friendly service but faces some challenges with order clarity and food freshness. The environment is clean, though there are issues with drink temperature and some menu items not meeting expectations. Accessibility features such as a wheelchair-accessible entrance enhance the dining experience.

Tim Hortons
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Tim Hortons has a mixed reputation with customers noting excellent donuts but expressing dissatisfaction with other menu items like avocado toast and coffee quality. The service speed varies, often perceived as slow during peak hours. While praised for cleanliness and quick service at times, issues like unfriendly cashiers and poor food preparation are noted. Despite having convenient accessibility features, the overall experience is marred by these inconsistencies.

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The business receives mixed reviews with dissatisfaction regarding service speed and staff attentiveness being common complaints. Customers have expressed frustration over long wait times and unmet expectations for order quality and customer care. Despite these issues, some customers appreciate the offerings like coffee and quick-service options.

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The Tim Hortons location reviewed by customers shows a mixed experience with some positive aspects and notable issues. Customers appreciate the coffee quality and fast service during morning shifts but have reported problems such as unmet expectations on order fulfillment and hygiene concerns, particularly cockroaches in food prep areas.

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The business has mixed reviews, with several customers expressing dissatisfaction regarding order accuracy and customer service. While the location offers a variety of dining options including drive-through, takeout, dine-in, and delivery services, issues such as consistently incorrect orders and unhelpful staff have been highlighted. Despite these challenges, some customers appreciate features like free parking and quick service.

Tim Hortons
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The business offers a casual dining experience with good coffee and comfort food options throughout the day. Reviews highlight the variability of coffee quality but praise the breakfast items and fast service. While the environment is friendly and has a nice outdoor seating area, customer service could be improved.

Tim Hortons
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The establishment receives mixed feedback regarding service speed and quality, with some patrons praising the swift drive-through experience and friendly staff, while others criticize long wait times and poor customer interactions. The coffee is frequently highlighted as a highlight of their offerings, though there are complaints about pricing aligning more with Starbucks than traditional Tim Hortons standards. Facilities appear to be well-equipped for accessibility and convenience, supporting various dining options and payment methods.