Tim Hortons logo

Tim Hortons

(4.0)

3773 Plainfield Ave NE, Grand Rapids, Michigan

Tim Hortons storefront

Summary

The business provides fast and friendly service with a clean environment, known for its great coffee and desserts. However, it faces challenges such as drive-thru only operations since March 2020, leading to crowded lines and order mishaps. Customers have noted issues with watered-down coffee and incorrect sandwich orders, indicating room for improvement in operational efficiency.

Pros

  • Great coffee
  • Great desserts
  • Fast service
  • Clean environment
  • Prepared foods

Cons

  • Drive-thru only
  • Order mistakes
  • Watered-down coffee

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible

Hours

monday6AM-5PM
tuesday6AM-5PM
wednesday6AM-5PM
thursday6AM-5PM
friday6AM-5PM
saturday6AM-5PM
sunday6AM-5PM

Location

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