Tim Hortons logo

Tim Hortons

(3.7)

2530 Hamburg Turnpike Apt Rt5, Lackawanna, New York

Tim Hortons storefront

Summary

The establishment receives mixed feedback regarding service quality and food consistency. While many appreciate the convenient location for breakfast, there are significant complaints about order mistakes and staff responsiveness. Despite these issues, some patrons continue to visit due to its accessibility features and convenience.

Pros

  • convenient location
  • breakfast options available
  • accessible entrance
  • good coffee selection
  • quick service potential

Cons

  • frequent order mistakes
  • staff responsiveness issues
  • inconsistent food quality

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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4.0

3638 South Park Ave, Blasdell, New York

Customers have mixed feelings about the service and food quality at this location. While some appreciate the coffee and breakfast offerings, others criticize the rude service and lack of attention to detail, such as packaging issues with wraps. The establishment provides multiple service options including drive-thru, takeout, delivery, and dine-in. It is praised for being fast and accommodating pets in the morning, but criticized for staff behavior and customer service training needs.

Tim Hortons logo

Tim Hortons

3.7

2200 South Park Ave, Buffalo, New York

The establishment is noted for having poor service and inconsistency, especially concerning food quality and order accuracy. Multiple customers have expressed dissatisfaction with their experiences in the drive-thru, citing rude staff and a lack of attention to detail. Despite being open for breakfast and offering coffee, it seems that the experience does not meet customer expectations.

Tim Hortons logo

Tim Hortons

3.5

1340 Ridge Rd, Lackawanna, New York

The business offers fast and friendly service with a clean environment, but receives criticism for rude staff and inconsistent food quality. Customers report dissatisfaction with portion sizes and long wait times despite low traffic. The establishment has 24-hour operations, providing various service options including drive-through, delivery, takeout, and dine-in.

Tim Hortons logo

Tim Hortons

3.8

4408 Milestrip Rd, Blasdell, New York

The business consistently receives praise for its friendly staff and quality coffee, contributing to a positive customer experience. While the service is generally fast and efficient, there are occasional instances of rudeness from employees that can negatively impact visitors' experiences. The establishment offers various dining options with convenient services like drive-through and dine-in.

Tim Hortons logo

Tim Hortons

3.9

2080 Abbott Rd, Buffalo, New York

The establishment has mixed reviews with customers highlighting both positive and negative experiences. Many appreciate the cleanliness and quality of food items like maple donuts. However, issues such as poor service speed and order mistakes are frequently mentioned. Despite these challenges, the venue offers a variety of services including drive-thru, takeout, and dine-in options.

Tim Hortons logo

Tim Hortons

3.6

360 Choate Ave, Buffalo, New York

The business offers a casual atmosphere with great coffee and tea selection, appealing to tourists and families. It provides a variety of dining options throughout the day, including breakfast, brunch, lunch, dinner, and dessert. While accessibility is noted for wheelchair-friendly facilities, service inconsistencies such as rushed interactions and mistakes have been reported. Additionally, there are concerns about occasionally burnt coffee and unavailability of standard items.

Tim Hortons logo

Tim Hortons

2.7

Inside Mercy Hospital, 565 Abbott Rd, Buffalo, New York

The establishment receives criticism for poor customer service and unclean facilities, alongside some positive mentions of its offerings. Many customers report rude interactions with staff, which significantly impacts their experience. There are concerns about cleanliness, particularly in restrooms, adding to the negative perception. Despite these issues, there is acknowledgment of certain menu items being satisfactory.

Tim Hortons logo

Tim Hortons

3.9

3239 Abbott Rd, Orchard Park, New York

Customers appreciate the fast and friendly service along with the quality of coffee and breakfast options at this location. The drive-thru is noted for its efficiency, and staff members like Jenna and Kelsey are praised for their kindness. However, some customers have expressed dissatisfaction with the removal of dome lids on smaller coffees, which has impacted their experience negatively.