Tim Hortons logo

Tim Hortons

(3.6)

33111 Eight Mile W, Livonia, Michigan

Tim Hortons storefront

Summary

Tim Hortons provides a fast and friendly service with good coffee quality and mobile ordering options. The drive-thru is efficient but has occasional service issues at the lobby counter. There are mixed reviews about customer interaction and product offerings, such as decaf drinks.

Pros

  • fast drive-thru service
  • friendly staff
  • consistent iced cappuccinos
  • mobile ordering available
  • good coffee quality

Cons

  • lobby counter neglect
  • flavorless bagels
  • limited decaf options

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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The establishment receives consistent negative feedback regarding customer service, food quality, and operational issues. Customers report rude staff, poorly prepared food with incorrect orders, and inconsistent pricing. Despite the convenience of multiple service options like dine-in and drive-through, the poor experience leaves much to be desired.

Tim Hortons logo

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3.0

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The establishment struggles with customer service issues and inconsistent food quality, despite offering a range of dining options and amenities. While it provides good coffee and a variety of seating arrangements, the staff's lack of attentiveness and frequent errors in orders are notable concerns. The business is accessible and offers multiple service methods including delivery and drive-through.

Tim Hortons logo

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3.5

31300 Five Mile Rd, Livonia, Michigan

The business has been receiving mixed feedback regarding its service and cleanliness. While some customers appreciate the fast and friendly service under normal circumstances, there have been significant complaints about rude staff behavior and poor hygiene standards recently. Additionally, long wait times and dissatisfaction with food quality have been noted.

Tim Hortons logo

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Reviews indicate inconsistent service and product quality at this Tim Hortons location, with issues such as limited food offerings and poor customer interactions. While coffee is praised for its quality, there are concerns about hygiene standards and staff behavior. Parking availability appears to be satisfactory.