Tim Hortons logo

Tim Hortons

(3.8)

404 S Monroe St, Monroe, Michigan

Tim Hortons storefront

Summary

The restaurant offers good coffee and quick service but struggles with order accuracy and customer relations. Multiple complaints highlight issues with staff behavior and order preparation consistency. Despite these problems, the establishment maintains a variety of service options and amenities.

Pros

  • good coffee quality
  • fast service
  • variety of offerings
  • multiple service options
  • comfortable atmosphere

Cons

  • order inaccuracies
  • rude staff behavior
  • high prices compared to competitors

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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Tim Hortons logo

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Tim Hortons logo

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Monica's Baker Boy logo

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Tasty Boy Donuts logo

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Dunkin' logo

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The business offers a range of services including drive-through and dine-in with generally positive feedback on donuts and beverages. However, issues such as poor customer service and limited parking are noted. The environment is appreciated for its cleanliness, yet some inconsistencies in product offerings have been reported.

Tim Hortons logo

Tim Hortons

4.1

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Customers appreciate the great coffee and dessert offerings at this Tim Hortons location, noting their fast service through the drive-thru. However, some reports of inconsistent drink quality and poor evening service mar the experience. The presence of a rude owner impacts customer relations negatively, leading to dissatisfaction among regular patrons.