Tim Hortons logo

Tim Hortons

(3.4)

19014 Eureka Rd, Southgate, Michigan

Tim Hortons storefront

Summary

Reviews indicate consistent issues with rude and hostile staff, particularly a manager who is difficult to deal with and unresponsive to feedback. Customers have faced repeated mistakes in order preparation and feel that the establishment is poorly managed. Despite these service challenges, some customers appreciate their coffee offerings.

Pros

  • good coffee quality
  • friendly regular staff
  • clean environment

Cons

  • rude management
  • frequent order mistakes
  • poor customer handling

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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3.4

16100 Northline Rd, Southgate, Michigan

The Dunkin' Donuts location offers a clean and friendly environment with efficient service for quick orders like coffee and donuts. While the staff is generally courteous, there are instances of poor customer service reported. Prices may be considered high by some customers despite the quality. The establishment provides various service options including takeout, dine-in, drive-through, delivery, and curbside pickup.

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Dunkin'

3.6

14791 Eureka Rd, Southgate, Michigan

The establishment receives mixed reviews, with customers expressing dissatisfaction regarding rude staff and poor food quality. Several complaints highlight issues such as being served raw muffins, burnt breakfast items, and high prices for minimal offerings. Despite these negatives, the business offers various service options including drive-through and takeout.

Tim Hortons logo

Tim Hortons

4.2

11130 Allen Rd, Taylor, Michigan

The business offers excellent coffee and fresh Timbits, praised for its great service and cleanliness. Customers appreciate the friendly staff, particularly those like Annalise who provide exceptional service. While some reviews highlight positive experiences with coffee and donuts, there are complaints about certain products such as bagels having hair in them. The establishment provides a variety of options including breakfast, lunch, and dessert, catering to both solo diners and groups.

Tim Hortons logo

Tim Hortons

3.4

13843 Northline Rd, Southgate, Michigan

The reviews indicate consistent dissatisfaction with service and product quality at the Tim Hortons location. Customers frequently report issues with incorrect orders, unprofessional staff behavior, and poor-quality food items. Despite offering a variety of services like drive-through, takeout, and dine-in, these issues negatively impact the overall experience.

Tim Hortons logo

Tim Hortons

3.3

16801 Fort St, Southgate, Michigan

The business offers a range of services including drive-through, delivery, takeout, and dine-in options with a focus on breakfast and lunch. Despite having a cozy atmosphere and good accessibility features, the reviews highlight significant issues with staff behavior, cleanliness, and management practices. The negative experiences reported by employees and customers suggest problems with professionalism and operational efficiency.

Tim Hortons logo

Tim Hortons

3.5

15011 Telegraph Rd, Taylor, Michigan

The establishment offers a variety of services including dine-in and takeout options with good coffee and dessert offerings. However, customer experiences have been mixed, highlighting issues with service quality and product accuracy. The location is praised for its accessibility features but criticized for inconsistent service delivery and poor execution on orders.

Dunkin' logo

Dunkin'

3.9

21980 Sibley Rd, Brownstown Township, Michigan

The reviews indicate mixed experiences with service and food quality at this Dunkin’ Donuts location. Some customers faced difficulties due to staff's lack of training and unmet expectations regarding order preparation. However, there are positive mentions about the coffee and some aspects of service. The business offers a variety of dining options and is generally accessible.

Dunkin' logo

Dunkin'

4.1

4005 Dix Hwy, Lincoln Park, Michigan

The reviewed Dunkin' Donuts location is praised for its friendly service, fast coffee preparation, and clean environment. However, some customers are disappointed by limited service availability due to cleaning schedules and the general high prices. The establishment offers a variety of breakfast items and operates as a full-service venue with ample parking options.