Summary
The establishment offers a range of services and has some standout features such as great coffee and vegetarian options. However, customer service appears inconsistent, with reports of rude staff and poor conflict resolution by management. Despite the positive elements like friendly workers at times and good breakfast offerings, negative experiences related to employee behavior and operational misunderstandings have been noted.
Pros
- great coffee
- vegetarian options
- fast service
- friendly employees
- good breakfast
Cons
- rude staff
- poor management response
- operational confusion
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
2222 Forest Ave, Staten Island, New York
The business offers a range of convenient dining options including curbside pickup and drive-through service, which are popular for breakfast and solo dining experiences. Reviews highlight both positive aspects such as pleasant surprises with freebies at the drive-thru and negatives like inconsistent food quality and customer service issues. Despite these mixed reviews, it is noted that the coffee may not always be fresh.
Dunkin'
Expressway Plaza, 1445 Richmond Ave, Staten Island, New York
The reviews for this Dunkin' location indicate a mix of positive and negative experiences. While some customers appreciate the fast service and cleanliness, others have had frustrating encounters with staff, particularly under certain management. Issues such as stale donuts, poor customer interaction, and hygiene concerns are highlighted. The business offers various services like dine-in and takeout.
Dunkin'
Coral Plaza, 1650 Richmond Ave, Staten Island, New York
The business offers fast and friendly service with a clean environment, excelling in coffee and desserts like ice cream cakes. Customers appreciate the promptness of their online orders and complimentary replacements for mistakes. While generally positive, some reviews mention occasional food quality issues and cleanliness concerns.
Dunkin'
Promanada Plaza, 1776 Forest Ave, Staten Island, New York
The coffee shop offers a friendly and attentive service with an efficient ordering system via app. It is popular for its great coffee and comfort food options. However, there are occasional issues with drink preparation, and some customers find the donuts not fresh. The location has limited parking but provides various dining options including dine-in, takeout, and delivery.
Tim Hortons
1700 Richmond Ave, Staten Island, New York
This review analysis highlights a popular coffee shop known for its excellent coffee and quick service options like drive-through and takeout. The establishment is appreciated for its cleanliness and customer-friendly environment but faces criticism over limited parking availability and high prices. While the breakfast offerings are frequently mentioned as positive, there's room for improvement in beverage quality with some mixed reviews on specific drinks.
Dunkin'
1351 Forest Ave Forest Plaza, Staten Island, New York
The Dunkin' Donuts location has received mixed feedback from customers regarding its service and environment. While some patrons appreciate the quality of coffee and the clean surroundings with friendly staff, others have encountered issues with incorrect orders and overly inquisitive employees. The inconsistency in service speed is also noted.
Dunkin'
1955A Victory Blvd, Staten Island, New York
The establishment offers a variety of services and amenities including dining options from breakfast to dessert and seating arrangements. However, multiple reviews highlight significant service inconsistencies and quality issues with food preparation. Customers have reported receiving incorrect orders, stale food, and unprofessional staff behavior. While the business is accessible for wheelchair users and provides several dining options, its operational practices need improvement.
Dunkin'
Heartland Shopping Center, 2275-2375 Richmond Ave, Staten Island, New York
The business offers a range of services including coffee and quick bites with family-friendly atmosphere. Despite these offerings, there are significant issues regarding customer service and restroom policies. Reviews indicate inconsistent staff behavior and problems with order accuracy on some days.