Summary
The Tops location offers a pleasant shopping experience with well-stocked shelves and old-style grocery shopping appeal. While customers appreciate the friendly service and good deals on certain items like deli sandwiches, they face challenges with self-checkout machines and inconsistent customer service at the desk. Additionally, limited accessibility in terms of staff assistance for returns and negative interactions with specific employees were noted.
Pros
- well-stocked shelves
- friendly deli service
- good deals on items
- old-style shopping feel
- free parking availability
Cons
- self-checkout issues
- inconsistent customer service
- closed service desk times
Features
Hours
Location
Other Donut Shops Nearby
Tim Hortons
4700 Military Rd, Niagara Falls, New York
The establishment offers a clean and comfortable setting with great service, but struggles with staff shortages leading to delays. While the coffee quality is questionable at times, the menu options are diverse, including breakfast, lunch, and dessert items. Customers appreciate the seating and cleanliness but face challenges with parking availability.
Tim Hortons
2720 Military Rd, Niagara Falls, New York
The establishment offers excellent coffee and freshly prepared food, contributing to a positive dining experience. While the service quality varies with some reports of long wait times during busy periods, the overall cleanliness is appreciated by customers. Despite these strengths, there are concerns about order accuracy and menu understanding. The availability of various service options enhances convenience for different customer needs.
Tim Hortons
5795 Lewiston Rd, Lewiston, New York
The establishment offers friendly service and a variety of appealing food options including coffee, donuts, and sandwiches. It is well-suited for different dining experiences with breakfast, lunch, and dinner available. The atmosphere is casual and accommodating to various groups such as college students and tourists.
Dunkin'
Prime Outlet, 1900 Military Rd, Niagara Falls, New York
The business offers a delightful experience with excellent coffee and food options that appeal to both locals and tourists. The service is noted for its friendliness, quickness, and accommodating dining choices such as breakfast and lunch. Despite some pricing concerns, the environment remains welcoming with convenient amenities like free parking and wheelchair accessibility.
Tim Hortons
3024 Pine Ave, Niagara Falls, New York
The Tim Hortons location described has received consistently negative feedback from customers regarding rude and inefficient staff behavior, with multiple incidents of incorrect orders and long wait times reported. The atmosphere appears tense due to the staff's lack of professionalism and poor customer service experience. Despite this, some positive features such as fast service at other locations, a cozy environment, and various dietary offerings are noted.
Tim Hortons
6415 Niagara Fls Blvd, Niagara Falls, New York
The Tim Hortons location has received mixed reviews. Customers appreciate the convenient service options like drive-through and dine-in but have expressed concerns about staff behavior and parking issues. The new establishment seems to struggle with maintaining quality customer service during busy periods, impacting overall experience negatively.
Dunkin'
6601 Niagara Fls Blvd, Niagara Falls, New York
The establishment is praised for its delicious and well-presented donuts, friendly staff, and great coffee offerings. Customers appreciate the warm service and tasty breakfast options like bagels and mini bagels. However, some reviews indicate issues with cleanliness in restrooms and long wait times. Overall, the experience varies depending on the time of day.
Tim Hortons
7920 Niagara Fls Blvd, Niagara Falls, New York
Tim Hortons offers a pleasant experience with good coffee and breakfast items. The staff is noted for being friendly and helpful, enhancing the customer service aspect of their offerings. However, some customers have raised concerns about inconsistent quality and outdated coffee in pots. Despite these minor drawbacks, the overall atmosphere remains clean and welcoming.