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Summary
The business has been experiencing management issues and inconsistent service quality over recent months. While some employees are praised for their efforts, there have been repeated complaints about rude staff behavior and a lack of essential items like coffee syrups. The store often locks early despite advertised hours, causing confusion among customers. Recent incidents include public disputes between staff members in front of customers, and refusal to serve certain products due to staffing shortages.
Pros
- Friendly employees when present
- Clean environment
- Free parking lot
Cons
- Inconsistent staffing
- Rude customer service
- Early closures
About
Convenience-store chain known for ice cream & dairy, offering cones, shakes, milk & gas fill-ups.
Features
Hours
Location
Other Donut Shops Nearby
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United Dairy Farmers
11886 Hamilton Ave, Cincinnati, Ohio
The business offers a variety of prepared foods with accessible entrance and parking for wheelchairs. Despite having convenient payment options and free parking, service issues have been noted by multiple reviewers. Customer dissatisfaction stems from unresponsive staff, poor customer service attitudes, and operational problems like locked doors or malfunctioning equipment. The store is family-friendly but shows room for improvement in employee training and operational management.
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Dunkin'
In Shell Gas Station, 9760 Colerain Ave, Cincinnati, Ohio
The business receives positive feedback for its friendly service and fast drive-thru, especially appreciated by frequent customers like Sara's team. However, some patrons note inconsistent product quality and occasional long wait times at the drive-thru. Despite these issues, the location is popular for breakfast items, with good coffee and a welcoming atmosphere. Accessibility features are well-regarded, making it family-friendly and convenient.
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United Dairy Farmers
1170 Kemper Meadow Dr, Cincinnati, Ohio
The business receives mixed reviews regarding customer service and product availability. While some items like shakes are inconsistently prepared despite low demand, the establishment has certain accessibility features and payment options. The environment is generally unorganized and not fully stocked with necessary supplies.
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United Dairy Farmers
7900 Hamilton Ave, Cincinnati, Ohio
The business receives mixed reviews with some praising the attentive service and cleanliness, while others criticize rude staff and operational issues. The store's limited hours may inconvenience late visitors, and there are concerns about food quality in certain areas. However, it maintains a clean environment and provides quick service during regular hours.
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Dunkin'
6315 S Gilmore Rd, Fairfield, Ohio
The establishment has received consistently negative feedback regarding its service and product quality over recent months. Customers have experienced issues with incorrect orders, poor drink quality, disrespectful staff interactions, and a general decline in the overall dining experience. Despite having various service options like curbside pickup and delivery, the core offerings such as coffee are often criticized for inconsistency.
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Dunkin'
8394 Colerain Ave, Cincinnati, Ohio
The business offers a variety of services including drive-through and dine-in options with highlights such as great coffee and breakfast offerings. Reviews indicate mixed experiences, with some customers praising the friendly staff and quick service, while others highlight issues like incorrect orders and rude interactions. The establishment is family-friendly with amenities like Wi-Fi and free parking.
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Thorntons
3203 W Galbraith Rd, Cincinnati, Ohio
Thornton's gas station has mixed reviews with notable strengths and weaknesses. Customers appreciate the music during service and a caring manager named Kim who offered a discount after resolving an issue. However, negative feedback highlights poor customer service and unreliable business hours. The establishment lacks certain amenities such as vegan or gluten-free options, delivery services, and drive-thru facilities.
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United Dairy Farmers
9167 Winton Rd, Cincinnati, Ohio
The reviews consistently highlight poor customer service and rude behavior from the staff at this location. Several customers have reported negative interactions with employees, including accusations of shoplifting and rude attitudes at checkout. Despite these issues, some customers appreciate specific aspects like prepared foods and wheelchair accessibility.