10 Andrews Pkwy, Devens, Massachusetts
The reviews highlight a decline in service quality and reliability post-COVID-19, with specific complaints about staff behavior, long wait times, particularly at the drive-thru, and poor prioritization of in-store customers. While some appreciate the coffee, others find the service slow across all platforms. The business maintains several service options including drive-through and dine-in, but these are often criticized for inefficiencies.
