Dunkin'
10 Andrews Pkwy, Devens, Massachusetts
Phone: +1 978-806-0659
Website: locations.dunkindonuts.com
Summary
The reviews highlight a decline in service quality and reliability post-COVID-19, with specific complaints about staff behavior, long wait times, particularly at the drive-thru, and poor prioritization of in-store customers. While some appreciate the coffee, others find the service slow across all platforms. The business maintains several service options including drive-through and dine-in, but these are often criticized for inefficiencies.
Pros
- good coffee
- friendly environment
- casual atmosphere
Cons
- long wait times
- rude staff behavior
- poor in-store service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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