Dunkin'

10 Andrews Pkwy, Devens, Massachusetts

The reviews highlight a decline in service quality and reliability post-COVID-19, with specific complaints about staff behavior, long wait times, particularly at the drive-thru, and poor prioritization of in-store customers. While some appreciate the coffee, others find the service slow across all platforms. The business maintains several service options including drive-through and dine-in, but these are often criticized for inefficiencies.

210 W Main St, Ayer, Massachusetts

Ruby Donuts offers a variety of delicious donut options and breakfast sandwiches, with many customers praising their freshness and flavor. The service is generally friendly, and the environment is clean. However, some concerns have been raised about inconsistent product quality and overly sweet chocolate frosting.

16 Park St, Ayer, Massachusetts

The business generally offers great coffee and efficient service but has faced issues with customer service quality and order accuracy. Some customers have had positive experiences with quick and friendly interactions, while others have encountered problems such as rude staff and incorrect orders. There are mixed reviews regarding the overall experience.

1425 Massachusetts Ave, Boxborough, Massachusetts

The business offers a variety of food and drink options with reliable coffee, but service can be inconsistent. Customers appreciate the convenient location and quality offerings like twisted cheese bread and maca teas. However, there are occasional issues with staff friendliness and service speed.

25 King St, Littleton, Massachusetts

The Dunkin' Donuts location receives mixed reviews from frequent visitors. Patrons appreciate the personalized service and quick response to their usual orders. However, there are complaints about food preparation consistency and customer service delays during busy periods. The staff's friendliness is a standout feature, though operational lapses occasionally lead to dissatisfaction. Despite these issues, its convenient location and multiple ordering options add value.

2 Fredonian St, Shirley, Massachusetts

The establishment receives mixed feedback from customers with a focus on poor service and quality control issues. Several reviewers highlight the rude behavior of staff members, notably an employee named Spencer, alongside complaints about food preparation, especially concerning bagels. Despite these negatives, some positives are noted such as efficient service options and the availability of coffee.

788 Boston Rd, Groton, Massachusetts

The establishment offers a pleasant experience with consistently good coffee and friendly service, though there are some areas for improvement in welcoming customers upon entry. While the location is clean and provides various dining options including breakfast and coffee, it faces challenges like inconsistent bagel sandwiches. Overall, the staff generally performs well with some variability depending on management changes.

Shell Station, 460 King St, Littleton, Massachusetts

The business offers a welcoming and efficient service with standout staff members who are dedicated to customer satisfaction. However, the environment can sometimes be negative due to certain employees' attitudes. The physical space is limited, causing inconvenience during busy times.