Dunkin' logo

Dunkin'

(3.8)

16 Park St, Ayer, Massachusetts

Dunkin' storefront

Summary

The business generally offers great coffee and efficient service but has faced issues with customer service quality and order accuracy. Some customers have had positive experiences with quick and friendly interactions, while others have encountered problems such as rude staff and incorrect orders. There are mixed reviews regarding the overall experience.

Pros

  • excellent coffee quality
  • fast drive-thru service
  • friendly staff encounters
  • clean environment

Cons

  • rude customer interactions
  • incorrect order fulfillment

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4:30AM-7PM
tuesday4:30AM-7PM
wednesday4:30AM-7PM
thursday4:30AM-7PM
friday4:30AM-7PM
saturday4:30AM-7PM
sunday4:30AM-7PM

Location

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Dunkin' logo

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3.7

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The establishment receives mixed feedback from customers with a focus on poor service and quality control issues. Several reviewers highlight the rude behavior of staff members, notably an employee named Spencer, alongside complaints about food preparation, especially concerning bagels. Despite these negatives, some positives are noted such as efficient service options and the availability of coffee.

Dunkin' logo

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Dunkin' logo

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788 Boston Rd, Groton, Massachusetts

The establishment offers a pleasant experience with consistently good coffee and friendly service, though there are some areas for improvement in welcoming customers upon entry. While the location is clean and provides various dining options including breakfast and coffee, it faces challenges like inconsistent bagel sandwiches. Overall, the staff generally performs well with some variability depending on management changes.