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Dunkin'
The Groton Exchange, 318 Main St, Groton, Massachusetts
Phone: +1 978-488-3808
Website: locations.dunkindonuts.com
Summary
Duncan Donuts has received mixed reviews regarding service and product quality. Customers appreciate the friendly staff but face issues with order accuracy and inconsistent food quality. Some highlight long wait times for pickup orders and dissatisfaction with baked goods' texture.
Pros
- Friendly
- understanding employees
- Casual dining atmosphere
- Offering breakfast options
- Comprehensive payment methods
Cons
- Inconsistent order accuracy
- Long wait times for pick-up orders
- Hard bagels with poor cream cheese quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The business offers a variety of services including drive-through and dine-in options with amenities like Wi-Fi and vegetarian choices. Despite these offerings, customer feedback highlights issues with service quality, employee attitude, and order preparation consistency.
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