Dunkin' logo

Dunkin'

(3.5)

28 Main St, Townsend, Massachusetts

Dunkin' storefront

Summary

The business offers a variety of services including drive-through and dine-in options with amenities like Wi-Fi and vegetarian choices. Despite these offerings, customer feedback highlights issues with service quality, employee attitude, and order preparation consistency.

Pros

  • variety of services
  • vegan options available
  • casual atmosphere
  • family-friendly environment
  • wheelchair accessibility

Cons

  • poor customer service
  • slow service times
  • order preparation issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.8

17 Elm St, Townsend, Massachusetts

Reviews indicate mixed experiences with customer service and food quality at this establishment. While some highlight efficient service and a clean environment, others report rude staff behavior and inconsistent food temperature. Notably, there are concerns about high prices and inaccuracies in mobile app charges.

Dunkin' logo

Dunkin'

3.9

61-63 Main St, Pepperell, Massachusetts

Pepperell Dunkin Donuts is highly praised for its efficient and friendly service, particularly during morning hours. Customers appreciate the quick service even in busy periods and the pleasant atmosphere created by both staff and regular patrons. The store's prime location and attractive new building contribute positively to the customer experience. However, some customers note challenges with decision-making due to a wide variety of menu options.

Dunkin' logo

Dunkin'

3.7

The Groton Exchange, 318 Main St, Groton, Massachusetts

Duncan Donuts has received mixed reviews regarding service and product quality. Customers appreciate the friendly staff but face issues with order accuracy and inconsistent food quality. Some highlight long wait times for pickup orders and dissatisfaction with baked goods' texture.

Salt & Light Cafe Bakery logo

Salt & Light Cafe Bakery

4.6

159 Main St, Groton, Massachusetts

Salt & Light is a charming neighborhood coffee shop known for its allergen-friendly and creative donut offerings. Patrons appreciate the mission, atmosphere, and unique options like gluten-free items and kid-sized furniture. However, some critiques focus on inconsistencies in beverage quality and certain food items' lack of flavor.

Dunkin' logo

Dunkin'

3.7

133 Main Street Groton Center, Groton, Massachusetts

The business offers a clean and friendly environment with attentive staff and excellent coffee. However, there are occasional service hiccups and quality issues in some items like sandwiches. Despite having many amenities, such as free parking and wheelchair accessibility, the customer experience can be marred by negative interactions or long wait times.

Dunkin' logo

Dunkin'

3.9

In Exxon Gas Station, 451 Massachusetts Ave, Lunenburg, Massachusetts

The business offers a variety of services and is popular for breakfast, featuring excellent coffee and comfort food options. Reviews highlight good customer service and quality drinks but point out slow drive-thru service and inconsistent food offerings, particularly with eggs. Accessibility features are well-catered to, including wheelchair access.

Dunkin' logo

Dunkin'

3.4

400 Electric Ave, Lunenburg, Massachusetts

The business receives mixed reviews with some customers expressing dissatisfaction due to hygiene issues and poor quality food at certain locations, while others appreciate the cleanliness and service efficiency of gas station outlets. The brand is known for its wide range of services including dine-in, takeout, and delivery options, as well as being a popular breakfast spot offering good coffee.

Dunkin' logo

Dunkin'

3.7

176 Rte 13, Brookline, New Hampshire

The Brookline Dunkin' has received mixed feedback from customers. Positive aspects include excellent customer service during certain management periods and a welcoming atmosphere for solo diners working on laptops. However, issues such as inconsistent drink preparation, high prices, and poor employee engagement have been highlighted. The business offers various service options including dine-in and drive-through, but the experience can be negatively affected by managerial changes.