
Dunkin'
28 Main St, Townsend, Massachusetts
Phone: +1 978-775-2786
Website: locations.dunkindonuts.com
Summary
The business offers a variety of services including drive-through and dine-in options with amenities like Wi-Fi and vegetarian choices. Despite these offerings, customer feedback highlights issues with service quality, employee attitude, and order preparation consistency.
Pros
- variety of services
- vegan options available
- casual atmosphere
- family-friendly environment
- wheelchair accessibility
Cons
- poor customer service
- slow service times
- order preparation issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
17 Elm St, Townsend, Massachusetts
Reviews indicate mixed experiences with customer service and food quality at this establishment. While some highlight efficient service and a clean environment, others report rude staff behavior and inconsistent food temperature. Notably, there are concerns about high prices and inaccuracies in mobile app charges.

Dunkin'
61-63 Main St, Pepperell, Massachusetts
Pepperell Dunkin Donuts is highly praised for its efficient and friendly service, particularly during morning hours. Customers appreciate the quick service even in busy periods and the pleasant atmosphere created by both staff and regular patrons. The store's prime location and attractive new building contribute positively to the customer experience. However, some customers note challenges with decision-making due to a wide variety of menu options.

Dunkin'
The Groton Exchange, 318 Main St, Groton, Massachusetts
Duncan Donuts has received mixed reviews regarding service and product quality. Customers appreciate the friendly staff but face issues with order accuracy and inconsistent food quality. Some highlight long wait times for pickup orders and dissatisfaction with baked goods' texture.

Salt & Light Cafe Bakery
159 Main St, Groton, Massachusetts
Salt & Light is a charming neighborhood coffee shop known for its allergen-friendly and creative donut offerings. Patrons appreciate the mission, atmosphere, and unique options like gluten-free items and kid-sized furniture. However, some critiques focus on inconsistencies in beverage quality and certain food items' lack of flavor.

Dunkin'
133 Main Street Groton Center, Groton, Massachusetts
The business offers a clean and friendly environment with attentive staff and excellent coffee. However, there are occasional service hiccups and quality issues in some items like sandwiches. Despite having many amenities, such as free parking and wheelchair accessibility, the customer experience can be marred by negative interactions or long wait times.

Dunkin'
In Exxon Gas Station, 451 Massachusetts Ave, Lunenburg, Massachusetts
The business offers a variety of services and is popular for breakfast, featuring excellent coffee and comfort food options. Reviews highlight good customer service and quality drinks but point out slow drive-thru service and inconsistent food offerings, particularly with eggs. Accessibility features are well-catered to, including wheelchair access.

Dunkin'
400 Electric Ave, Lunenburg, Massachusetts
The business receives mixed reviews with some customers expressing dissatisfaction due to hygiene issues and poor quality food at certain locations, while others appreciate the cleanliness and service efficiency of gas station outlets. The brand is known for its wide range of services including dine-in, takeout, and delivery options, as well as being a popular breakfast spot offering good coffee.

Dunkin'
176 Rte 13, Brookline, New Hampshire
The Brookline Dunkin' has received mixed feedback from customers. Positive aspects include excellent customer service during certain management periods and a welcoming atmosphere for solo diners working on laptops. However, issues such as inconsistent drink preparation, high prices, and poor employee engagement have been highlighted. The business offers various service options including dine-in and drive-through, but the experience can be negatively affected by managerial changes.