Dunkin' logo

Dunkin'

(3.8)

17 Elm St, Townsend, Massachusetts

Dunkin' storefront

Summary

Reviews indicate mixed experiences with customer service and food quality at this establishment. While some highlight efficient service and a clean environment, others report rude staff behavior and inconsistent food temperature. Notably, there are concerns about high prices and inaccuracies in mobile app charges.

Pros

  • Efficient customer service
  • Clean environment
  • Variety of dining options

Cons

  • Inconsistent food quality
  • Rude staff behavior
  • High prices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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3.5

28 Main St, Townsend, Massachusetts

The business offers a variety of services including drive-through and dine-in options with amenities like Wi-Fi and vegetarian choices. Despite these offerings, customer feedback highlights issues with service quality, employee attitude, and order preparation consistency.

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3.9

In Exxon Gas Station, 451 Massachusetts Ave, Lunenburg, Massachusetts

The business offers a variety of services and is popular for breakfast, featuring excellent coffee and comfort food options. Reviews highlight good customer service and quality drinks but point out slow drive-thru service and inconsistent food offerings, particularly with eggs. Accessibility features are well-catered to, including wheelchair access.

Dunkin' logo

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3.7

176 Rte 13, Brookline, New Hampshire

The Brookline Dunkin' has received mixed feedback from customers. Positive aspects include excellent customer service during certain management periods and a welcoming atmosphere for solo diners working on laptops. However, issues such as inconsistent drink preparation, high prices, and poor employee engagement have been highlighted. The business offers various service options including dine-in and drive-through, but the experience can be negatively affected by managerial changes.

Dunkin' logo

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3.9

61-63 Main St, Pepperell, Massachusetts

Pepperell Dunkin Donuts is highly praised for its efficient and friendly service, particularly during morning hours. Customers appreciate the quick service even in busy periods and the pleasant atmosphere created by both staff and regular patrons. The store's prime location and attractive new building contribute positively to the customer experience. However, some customers note challenges with decision-making due to a wide variety of menu options.

Dunkin' logo

Dunkin'

3.4

400 Electric Ave, Lunenburg, Massachusetts

The business receives mixed reviews with some customers expressing dissatisfaction due to hygiene issues and poor quality food at certain locations, while others appreciate the cleanliness and service efficiency of gas station outlets. The brand is known for its wide range of services including dine-in, takeout, and delivery options, as well as being a popular breakfast spot offering good coffee.

Dippin Donuts logo

Dippin Donuts

4.5

235 Lunenburg St, Fitchburg, Massachusetts

The business offers a pleasant environment with excellent coffee and customer service. The staff is noted for being friendly and efficient, contributing to the positive atmosphere. While donuts receive mixed reviews, the overall dining experience is appreciated by patrons.

Dunkin' logo

Dunkin'

3.8

750 Fitchburg Rd, Greenville, New Hampshire

The business has mixed reviews with praise for friendly and quick service, but some customers report inconsistent quality and poor customer interactions. The location is noted for its cleanliness and accommodating environment, though issues like incorrect orders and unremedied mistakes have been highlighted.

Dunkin' logo

Dunkin'

3.7

151 Main St, Fitchburg, Massachusetts

The establishment offers convenient service options including drive-through and dine-in, with a focus on coffee and breakfast. However, there are consistent complaints about long wait times, incorrect orders, and poor customer service. Despite amenities like free parking and accessibility features, the quality of food and beverages appears inconsistent.