Dunkin'
133 Main Street Groton Center, Groton, Massachusetts
Phone: +1 978-547-6177
Website: locations.dunkindonuts.com
Summary
The business offers a clean and friendly environment with attentive staff and excellent coffee. However, there are occasional service hiccups and quality issues in some items like sandwiches. Despite having many amenities, such as free parking and wheelchair accessibility, the customer experience can be marred by negative interactions or long wait times.
Pros
- friendly and helpful staff
- clean environment
- excellent coffee
- free parking available
- accessible for wheelchairs
Cons
- occasional order errors
- cold sandwiches served
- rude employee interactions
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Salt & Light Cafe Bakery
159 Main St, Groton, Massachusetts
Salt & Light is a charming neighborhood coffee shop known for its allergen-friendly and creative donut offerings. Patrons appreciate the mission, atmosphere, and unique options like gluten-free items and kid-sized furniture. However, some critiques focus on inconsistencies in beverage quality and certain food items' lack of flavor.
Dunkin'
The Groton Exchange, 318 Main St, Groton, Massachusetts
Duncan Donuts has received mixed reviews regarding service and product quality. Customers appreciate the friendly staff but face issues with order accuracy and inconsistent food quality. Some highlight long wait times for pickup orders and dissatisfaction with baked goods' texture.
Dunkin'
788 Boston Rd, Groton, Massachusetts
The establishment offers a pleasant experience with consistently good coffee and friendly service, though there are some areas for improvement in welcoming customers upon entry. While the location is clean and provides various dining options including breakfast and coffee, it faces challenges like inconsistent bagel sandwiches. Overall, the staff generally performs well with some variability depending on management changes.
Dunkin'
16 Park St, Ayer, Massachusetts
The business generally offers great coffee and efficient service but has faced issues with customer service quality and order accuracy. Some customers have had positive experiences with quick and friendly interactions, while others have encountered problems such as rude staff and incorrect orders. There are mixed reviews regarding the overall experience.
Ruby donut shop
210 W Main St, Ayer, Massachusetts
Ruby Donuts offers a variety of delicious donut options and breakfast sandwiches, with many customers praising their freshness and flavor. The service is generally friendly, and the environment is clean. However, some concerns have been raised about inconsistent product quality and overly sweet chocolate frosting.
Dunkin'
61-63 Main St, Pepperell, Massachusetts
Pepperell Dunkin Donuts is highly praised for its efficient and friendly service, particularly during morning hours. Customers appreciate the quick service even in busy periods and the pleasant atmosphere created by both staff and regular patrons. The store's prime location and attractive new building contribute positively to the customer experience. However, some customers note challenges with decision-making due to a wide variety of menu options.
Dunkin'
10 Andrews Pkwy, Devens, Massachusetts
The reviews highlight a decline in service quality and reliability post-COVID-19, with specific complaints about staff behavior, long wait times, particularly at the drive-thru, and poor prioritization of in-store customers. While some appreciate the coffee, others find the service slow across all platforms. The business maintains several service options including drive-through and dine-in, but these are often criticized for inefficiencies.
Dunkin'
25 King St, Littleton, Massachusetts
The Dunkin' Donuts location receives mixed reviews from frequent visitors. Patrons appreciate the personalized service and quick response to their usual orders. However, there are complaints about food preparation consistency and customer service delays during busy periods. The staff's friendliness is a standout feature, though operational lapses occasionally lead to dissatisfaction. Despite these issues, its convenient location and multiple ordering options add value.